Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 6, 2019 at 1:08 pm #1145450
    anthonybennett

    I have WP Quiz Pro installed and was working fine until a recent update. Now quizzes do not work in Safari. The quiz works fine in Chrome but not on Safari on desktop and iPhone. I tested the quizzes using a different theme and they worked in Safari, however, upon returning to Enfold the quizzes do not work. I have deactivated all plugins and it still will not work with Enfold, therefore there seems to be a glitch in Enfold. Can someone advise how to resolve this, please?

    An example quiz is here: https://www.internetgeography.net/haiti-earthquake-2010-quiz/

    October 6, 2019 at 9:31 pm #1145547
    anthonybennett

    Can anyone help with this please?

    October 7, 2019 at 12:07 pm #1145733
    anthonybennett

    Any one?

    October 7, 2019 at 7:19 pm #1145882
    Yigit

    Hi,

    I just checked your website on Safari on both desktop and mobile and quiz loads fine on my end. Attached a screenshot in private content field.
    I am not able to see version of Enfold you are using. Have you downgraded version? If not, it seems to be working at the moment :)

    Best regards,
    Yigit

    October 7, 2019 at 7:21 pm #1145883
    anthonybennett

    Thanks for the reply. The quiz loads but it is not possible to select an answer.

    October 7, 2019 at 8:46 pm #1145898
    Yigit

    Hi,

    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js?
    There is only one JS error in console and this should fix it. Please make sure to flush cache.

    Best regards,
    Yigit

    October 7, 2019 at 9:20 pm #1145912
    anthonybennett

    Hi,

    I’ve done this and flushed the cache. It still won’t allow me to select an answer in the quiz. Thanks for your continued support.

    October 7, 2019 at 9:27 pm #1145916
    Yigit

    Hi,

    I checked your website once again and it works for me at the moment. Attached a screenshot in private content field.
    If you are checking your website on Safari desktop, please go to Safari > Clear History. For mobile Safari, you can try checking your website in private mode – https://support.apple.com/en-us/HT203036

    Best regards,
    Yigit

    October 7, 2019 at 9:30 pm #1145917
    anthonybennett

    Awesome, that worked. Thank you so much for your support. I really appreciate it!

    October 7, 2019 at 9:34 pm #1145919
    Yigit

    Hi,

    You are welcome! We are always happy to help :) Fix will be included in upcoming update.

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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