Viewing 7 posts - 31 through 37 (of 37 total)
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  • March 25, 2017 at 3:44 am #766437
    fcp

    I’m talking about those two problems because they are linked. They are the same issue !

    From the beginning of your message, there is something I don’t understand : why did you need to deactivate plugins whereas you told me many ties that you didn’t notice any issue and that, on your side, you can see all the categories and absolutely no problem appears ????

    March 25, 2017 at 3:44 am #766438
    fcp

    * many times

    March 27, 2017 at 1:10 pm #767398
    Andy

    Hi,

    I can notice the issue on your end (on your installation), but not on my end (on my own installation), which means that I can’t reproduce the issue. Moreover, as soon as I deactivate your plugins the issue is gone on your end. As a conclusion, one or more plugins are causing this whole thing. So go ahead and find out which one is causing it.

    Best regards,
    Andy

    March 28, 2017 at 10:40 pm #768487
    fcp

    Hi,

    I found it. The plugin which seems to cause this issue is WPML Multilingual CMS, but I’ve never updated it since a very long time… So, how could it be possible ? And what can I do ?

    Thanks

    March 29, 2017 at 3:04 pm #768851
    Andy

    Hi,

    the issue might be caused because you haven’t updated it. We highly recommend to keep everything up to date.

    Best regards,
    Andy

    March 31, 2017 at 3:27 pm #770003
    fcp

    Hi Andy !

    The issue is solved !
    You were right. I’ve updated all the WPML plugins and everything works fine now.

    I’m really sorry for disturbing you with this…

    Thanks

    March 31, 2017 at 3:55 pm #770032
    Andy

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Andy

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