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Viewing 17 posts - 1 through 17 (of 17 total)
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  • August 30, 2019 at 5:18 am #1132157
    Karinabutterfly

    Hi everyone, I have a pretty severe issue that I need to fix ASAP, but I have no idea how.

    I just updated Enfold to the latest version and since then this message appears (in my dashboard and on the frontend):

    le(): /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/themes/enfold/wpml-config.xml:81: parser error : Opening and ending tag mismatch: key line 47 and admin-texts in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): ^ in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/themes/enfold/wpml-config.xml:82: parser error : Opening and ending tag mismatch: admin-texts line 46 and wpml-config in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): ^ in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/themes/enfold/wpml-config.xml:83: parser error : Premature end of data in tag wpml-config line 1 in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: simplexml_load_file(): ^ in /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php on line 59 Warning: Cannot modify header information – headers already sent by (output started at /customers/4/c/2/karina-sturm.com/httpd.www/wp-content/plugins/polylang/modules/wpml/wpml-config.php:59) in /customers/4/c/2/karina-sturm.com/httpd.www/wp-admin/includes/misc.php on line 1196

    What do I do? Can someone help me?

    Best,

    Karina

    August 30, 2019 at 10:33 am #1132265
    mchbeck

    I can second this, having the same issue.

    Only solution so far is to NOT install the latest Enfold update or to roll back to the previous version.

    August 30, 2019 at 10:41 am #1132267
    Yigit

    Hi,

    Could you please create a temporary admin login and post it here privately so we can look into it?

    Cheers!
    Yigit

    August 30, 2019 at 10:44 am #1132271
    Priuli

    Hi guys, I’m facing the same problem!!!

    __________________________________

    PHP Warning: simplexml_load_file(): file:/D:/inetpub/webs/tcr-tecoracom/wp-content/themes/enfold/wpml-config.xml:81: parser error : Opening and ending tag mismatch: key line 47 and admin-texts in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): </admin-texts> in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): ^ in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): file:/D:/inetpub/webs/tcr-tecoracom/wp-content/themes/enfold/wpml-config.xml:82: parser error : Opening and ending tag mismatch: admin-texts line 46 and wpml-config in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): </wpml-config> in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): ^ in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): file:/D:/inetpub/webs/tcr-tecoracom/wp-content/themes/enfold/wpml-config.xml:83: parser error : Premature end of data in tag wpml-config line 1 in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59
    PHP Warning: simplexml_load_file(): ^ in D:\inetpub\webs\tcr-tecoracom\wp-content\plugins\polylang\modules\wpml\wpml-config.php on line 59

    ____________________________________

    Im looking forward for a fast solution!
    Thank you in advance!

    • This reply was modified 5 years, 3 months ago by Priuli.
    August 30, 2019 at 10:49 am #1132273
    Priuli

    Hi Karina,

    As a temporary fix, through FTP, I made a copy of plugin folder to my Hard Drive and just deleted the Plugin Polylang, as a temporary solution the site is up… now lets see what the support guys says….

    ;-)
    Cheers,

    • This reply was modified 5 years, 3 months ago by Priuli.
    August 30, 2019 at 12:24 pm #1132293
    Priuli

    Hi Yigit,

    As a mentioned above Im facing the same problem, however to do not let the website down I have deleted the Polylang Plugin.
    Im sending the credentials in pvt.

    Thanks by now, Im looking forward to hearing from you.

    • This reply was modified 5 years, 3 months ago by Priuli.
    August 30, 2019 at 1:22 pm #1132300
    VeniVidiTracy

    Hi,
    I have the same problem. Polylang-support claims that there is a syntax error in the file /themes/enfold/wpml-config.xml.

    /Robert

    August 30, 2019 at 2:37 pm #1132311
    Yigit

    Hi,

    Could you guys please try replacing the content of /wp-content/themes/enfold/wpml-config.xml file with this one – https://pastebin.com/7TwFuMEX and check if that helps?

    If you would like us to look into it, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field.

    Best regards,
    Yigit

    • This reply was modified 5 years, 3 months ago by Yigit.
    August 30, 2019 at 3:23 pm #1132319
    Priuli

    Hi Yigit!

    Thanks a lot, *** Problem solved *** , just followed the instructions above!!!!

    Have a great Weekend!

    August 30, 2019 at 3:43 pm #1132325
    Yigit

    Hey!


    @eduardopriuli     Thanks for the feedback! We have forwarded the issue to our devs and it should be fixed in upcoming update.

    We will keep the thread open and wait to hear from others :)

    Regards,
    Yigit

    August 30, 2019 at 3:48 pm #1132327
    VeniVidiTracy

    The fix worked for me too! :-)

    /Robert

    August 30, 2019 at 4:05 pm #1132335
    Yigit

    Hi,


    @VeniVidiTracy     Great! Thanks for sharing :)

    Best regards,
    Yigit

    August 30, 2019 at 5:27 pm #1132389
    Karinabutterfly

    Hi everyone,

    sorry for the late response. I am in San Francisco right now.

    Yigit, I am sending you a log-in as soon as I figured out how to create a temporary one.

    Deleting the plug-in isn’t really a solution for me since I need both languages up and running. A friend who is tech savvy also said the error is in the Enfold theme and not the Polylang plug-in.

    Best,

    Karina

    August 30, 2019 at 5:37 pm #1132395
    Karinabutterfly

    My dashboard does not allow me to create temporary log-ins. I would need an e-mail address to create an admin log-in for you. Can you please contact me privately about this? I am happy to give you access to my website.

    Best,

    Karina

    August 30, 2019 at 6:02 pm #1132403
    Yigit

    Hi,

    You can use (Email address hidden if logged out) but please post login credentials here privately.

    Best regards,
    Yigit

    August 30, 2019 at 8:39 pm #1132433
    Karinabutterfly

    Hi Yigit, so I was lucky and had a friend of mine showing me how to upload via FTP and my website works again and looks normal:

    https://www.karina-sturm.com/en/

    When do you think will the next update be available that fixes this error?

    Thanks so much for your help! I really appreciate your fast response.

    Best,

    Karina

    September 2, 2019 at 9:05 am #1132886
    Yigit

    Hi,

    You are welcome!

    We will release new update soon. Please make sure to insert your Personal Token into Enfold theme options – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to get notification when new version is available :)

    I am closing this thread for now. If you have any other questions or issues, please start a new thread :)

    Best regards,
    Yigit

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