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Hello, I purchased enfold for the second time and I cannot get any of the demo images to import? I have spoken to the host and they have upped the memory and I have tried FTP, but no luck. I don’t know what else to do, please help.
ps. the first enfold worked perfectly a few years ago.
Hey LCCleworth,
Which demo do you wish to install, and which webhost are you using?
Can we reset your site and install it for you?
Please include FTP access in the Private Content area so we can assist.Best regards,
MikeHi Mike, thanks for getting back to me, it was just the default theme I needed as some of the pages are displaying warning signs instead of images or no images at all?
I have started building a one page, I assume this would be lost with a reset? I would still rather have a fresh working copy though.
Please see below for the credentials, thank you!
Hi,
The default demo doesn’t include all of the images like the other demos do
if you would like to start with more complete demo, and you are going to build a one page site, I would suggest one of the others.If we reset, you will lose your current content and settings.
I tested the ftp and was able to login, but remember a issue with TsoHost in the past, but I’m sure we can get the demo installed for you. Would you also like to have a child theme installed?
Just let us know if you want to continue with the reset and which demo you would like.Best regards,
MikeHi Mike,
I will leave it for now then, as I need to show a client something tomorrow night and I am already very behind.
I may be in touch later in the week, if I am still having these issues.
Thanks for your time.
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