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Hey annaritadallari,
Your site is asking for 2 factor authentication:
Autenticazione a 2 fattori Per accedere, inserisci il codice di verifica dalla tua app Authenticator:Please share that with us in private as well.
Best regards,
RikardHi,
I am afraid it is still asking for two-step verification. I attached a screenshot in private content field below.
Could you please go to Enfold theme options > Performance and disable CSS and JS file merging and compression, save theme options, clear cache and check if that helps?
Regards,
YigitHi Yigit/Rikard. Chiming in here since my issue in https://kriesi.at/support/topic/mobile-layout-oddity/ is the same. Hope you’re okay with this.
I have the same issues and Enfold merge and compression is OFF.
Something must have gotten altered in the way the theme is handling mobile in the header. If you look at my post above, the details I provided will problem help a lot of folks. I cannot figure out how to get things to look right in mobile any longer. My site renders perfectly on desktop – mobile is the issue. And there IS a difference now between checking a site based on browser width (which I always used to do) and it actually being a mobile device. Did your folks put something in that was not there before?
Hey,
We have not done anything, we still have not been able to login to your site. However your website loads fine on my end. Attached a screenshot below
Regards,
YigitHi annaritadallari,
I tried logging into your site again, but it’s still asking for 2 factor authentication:
Autenticazione a 2 fattori
Per accedere, inserisci il codice di verifica dalla tua app Authenticator:
Codice di autenticazione:
How can we get past that, so that we can access your site?
Best regards,
Rikard
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