Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 9, 2015 at 12:58 pm #392993
    nickamis

    The large testimonial slider is freezing on my latest web development. WP, plugins and theme are up to date. All other plugins disabled. The issue is experienced on Mac Safari Version 7.0.6 (9537.78.2). It appears to happen after just a minute or so.

    Here is a screen shot of the problem.

    http://www.screencast.com/t/gwiJw8Swf

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    February 10, 2015 at 6:30 am #393494
    Rikard

    Hi Nick!

    I wasn’t able to log in with those details, could you please check them?

    Cheers!
    Rikard

    February 10, 2015 at 10:23 am #393586
    nickamis
    This reply has been marked as private.
    February 11, 2015 at 6:04 pm #394538
    Andy

    Hi!

    we need admin access instead of a normal user account. Please update to the newest version of Safari.

    Cheers!
    Andy

    February 11, 2015 at 6:24 pm #394559
    nickamis

    Hi,

    Admin access has been granted.

    Regards, Nick

    February 12, 2015 at 12:28 pm #394931
    nickamis
    This reply has been marked as private.
    February 14, 2015 at 6:45 am #396110
    Rikard

    Hey!

    I wasn’t able to see your problem on Safari 8.0.3. Could you please update to the latest version to check if it’s a browser problem?

    Best regards,
    Rikard

    February 15, 2015 at 3:58 pm #396386
    nickamis

    The issue appears to relate to the version of Safari. The version affected is Version 7.0.6 (Mavericks), which was shipped with my brand new MacBook Pro purchased last month. I haven’t moved to Yosemite as my iMac has been crippling slow since upgrading and a several friends have reported major performance issues. Until Yosemite is improved I won’t be upgrading.

    February 16, 2015 at 3:03 pm #396729
    Rikard

    Hi!

    Ok, I totally understand. I was very hesitant too but my 5 year old Macbook is running just fine on 10.10, but you don’t have to update your OSX just to have the latests version of Safari, right?

    About your problem, we need to verify what’s causing your problem and since I can’t reproduce it on Safari 8 I would like to see if it goes away for you as well on versions above 8. I’ll ask the rest of the team if they can reproduce it as well on their versions of Safari.

    Best regards,
    Rikard

    February 16, 2015 at 4:30 pm #396786
    Andy

    Hi!

    I use Mavericks as well, but have updated to Safari 7.1.3. Please always use the newest browser version.
    Did you already try to deactivate all plugins to see if one is causing this issue?
    You could also try to delete your current testimonial slider and reactivate it.
    Also clear your browser cache.

    Best regards,
    Andy

    February 16, 2015 at 6:35 pm #396903
    Josue

    I’m tested in Safari 7.0, here’s what i got – http://screencast.com/t/MxZbGL45

    Cheers!
    Josue

    February 19, 2015 at 9:34 am #398720
    nickamis

    Hi All,

    I’ve updated my Mac to Safari 7.1.3 and the problem still remains. And yes, everything is up to date and I’ve tested with all plugins disabled.

    http://www.screencast.com/t/U0PuoCQJpN

    Kind regards, Nick

    February 21, 2015 at 6:26 pm #400103
    Andy

    Hi!

    can you please make a screencast video, as Josue did as well in his last post? to show us what you really experience.

    Regards,
    Andy

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