Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 28, 2019 at 10:22 pm #1059805
    elames

    I am updating a site to 4.53…it update and it shows it is updated but it keeps asking for an update!! What gives?

    January 29, 2019 at 12:16 pm #1059960
    Nikko

    Hey elames,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    January 30, 2019 at 2:47 pm #1060496
    omnyss

    Same problem here with 12 (!!!!) customer sides. We followed the workaround to revalidate or remove the token, tried to update… still 4.52. Then we revalidated the token again. Update to 4.53 seems to work. But after refreshing … WordPress still asking for an update.

    As already with 4.52 we copied the files via ftp in order to solve this problem. Guess what happens….

    enfold updates shows: No Updates available. You are running the latest version! (4.5.3)

    Wordpress updater still requires update.

    We are wasting customer’s money doing it in this way. I don’t like it.

    Final information: in 1 case we could settle it as follows:

    manual update via ftp
    enfold update shows everthing ist ok
    WordPress still requires UPD
    goto enfold update and klick check manually = WordPress keeps quiet

    OMNYSS

    January 31, 2019 at 5:43 am #1060762
    Nikko

    Hi,

    This is a minor bug which our developers are working on a solution.
    There’s no need to re-update your site, a fix should be released soon :)

    Best regards,
    Nikko

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