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  • #223923

    Hi!

    Since a few weeks I’m getting a bunch of “Internal Server Error” while working on the theme.
    I talked to the host company support staff last tuesday and found the PHP server memory limit to be low so we raised it to the maximum 128 Mbs size. It felt like it was solved but as of yesterday and today I keep getting the same errors.

    I have just talked to the host support again this morning and they found “that some proccesses were down or hanged”.
    I don’t even have the slightest idea of what that means but I guess I have to trust them as they seem to have the issue fixed but as far as I know, one could tell this is related to the machine the website is hosted on, isn’t it?

    Anyway, I would like to get some feedback from the forum on what can be can/could be causing such misbehaviour and if there is something to be done (or said to the host company) that prevents this “Internal Server Error” from happening again…

    Thanks!

    #223985

    Hi Juan!

    Can you please give us a link to the website? 128M of memory should be enough to handle the theme.

    Cheers!
    Ismael

    #224047
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    #224051
    This reply has been marked as private.
    #224220

    Hey!

    Please post the login credentials.

    Cheers!
    Josue

    #224230
    This reply has been marked as private.
    #224232

    Hi!

    It doesn’t work: http://dosercu.es/wp-login.php

    Best regards,
    Josue

    #224243
    This reply has been marked as private.
    #224605

    No, i still can’t login, i’ve been trying here:
    http://dosercu.es/wp-login.php

    Best regards,
    Josue

    #224915
    This reply has been marked as private.
    #225693

    Hi!

    The account isn’t set as an admin from what it looks like so there isn’t anything for us to see on the back end. Browsing the site on the front end I’m getting no errors/issues.

    Best regards,
    Devin

    #225718
    This reply has been marked as private.
    #225744

    It may be an isolated case, if it happens again reply to this topic.

    Best regards,
    Josue

    #228485
    This reply has been marked as private.
    #228912

    Hi!

    Did you try to deactivate all third party plugins. Then check if this fixes the “Internal Server Error” issue. If yes activate some of them and check if the “Internal Server Error” returns again or not. If not activate more plugins until the “Internal Server Error” pops up again. Afterwards you should be able to identify the plugin which causes the issue.

    Best regards,
    Peter

    #230682
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    #231051

    Hey!

    Ok, I’ll leave this thread open :)

    Cheers!
    Peter

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