Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 19, 2019 at 3:58 pm #1158189
    griddler

    Hello,
    I want to add a video background.
    But When I want to save it with it I got a failure message:

    Aktualisierung fehlgeschlagen. Fehlermeldung: Die Antwort ist keine gültige JSON-Antwort.

    Könnt ihr mir weiterhelfen?
    Danke & Grüße

    November 20, 2019 at 6:33 am #1158370
    Rikard

    Hey griddler,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know where and how we can reproduce the problem.

    Best regards,
    Rikard

    November 22, 2019 at 5:05 pm #1159223
    griddler

    Hello,

    thanks for your fast response – I think the problem is solved.
    I got in contact with the Webhoster too, and they changed something.
    So now it’s working again.

    Thanks & best Regards

    November 24, 2019 at 5:52 am #1159551
    Rikard

    Hi,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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