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  • #1217560

    We just updated Enfold, and found that all the other custom JS on our site stopped working (Mailster plugin cant create new company and others)
    JS merging in theme options is disabled, and we are not running a caching plugin.
    Please can you advise?

    #1218123

    Hey doctorbond,

    The backend of your site is working, but the front end is returning a 500 internal server error. Are you saying this is caused by Enfold? Did you try activating a different theme to see if that helps?

    Please refer to this concerning Mailster: https://kriesi.at/support/topic/nach-update-funktioniert-mailster-nicht-mehr/

    Best regards,
    Rikard

    #1219000

    Yes, I turned off all plugins and the Enfold theme, everything works. Then he turned on all the plugins – everything works. But after connecting Enfold stops working.

    #1219362

    Hi,

    That’s strange, no other users have reported that happening on their sites. I tried logging into your site but the token is not working, please renew it or post regular login details in private.

    Best regards,
    Rikard

    #1221265

    Hi,

    #1221569

    Hi,

    Thanks for that. Your site seems to be working fine now though, and you are running the latest version of the theme. What exactly do you need help with?

    Best regards,
    Rikard

    #1221597

    Hi,

    After the update, I can’t create a mailing list on Mailster.
    I tried to disable all plugins and theme. Everything works on the standard topic, but when I connect the enfold it stops working. Mailing list blocks are not active.

    #1221946

    Hi,

    Thanks for the update. We can’t be responsible for support of third party plugins though. Did you read the thread I linked to before? https://kriesi.at/support/topic/nach-update-funktioniert-mailster-nicht-mehr/

    Best regards,
    Rikard

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