Viewing 20 posts - 1 through 20 (of 20 total)
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  • #662722

    Hello world best theme developers,
    I have a client whose website runs with enfold. We have trouble installing another company´s plugin. The other company says that the template uses the jQuery-function live(). This function is deprecated since jQuery-version 1.7. It should use on() or bind(). They ask for an update? I can´t find a solution for the problem. Can you please help me out?
    Thank you so much.
    Best, Claudia

    #662859

    Hey Claudia,

    Is this causing an actual issue on the backend/frontend of the site?

    Best regards,
    Josue

    #663117

    Hi Josue,
    if I activate the plugin, the backend shows horrible font sizes (see pics) and I can´t adjust any widget. After activation of the plugin and deactivation, the icons are not showing in the frontend anymore. :( The developer says, it has to do with the jquery-problem?
    It would be great if you can help!
    Thanks so much. Claudia

    #663761

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    #663849

    Hi Josue, have a look in the private data. I copied it from my first message. Best regards, Claudia

    #664808

    Hi,

    Widgets should work now (fonts are still odd but that’s because of a plugin CSS), i disabled the jQuery the plugin includes.

    Best regards,
    Josue

    #666429

    Hi Josue,
    thank you so much for helping out! That worked great. The plugin CSS is fixed as well…

    But I do still have one remaining problem: The icons in the frontend are not showing. Could you please check that one, too? That would be great. I have already deleted and reinstalled enfold twice, but it didn´t work. :( Sorry for not creating another topic, but I think it is related to the js-problem…

    Best regards, Claudia

    #666598

    Hello Josue, I appear to be having JQuery problems on my site with another plugin. The plugin builder asked me to contact you about this. Could you check out my site as well?

    It is a multisite setup, the theme is active on the testsitecs folder. See details in Private content space

    #667732

    Hi Josue,
    have you had time to check my problem with the icons that are not showing (in front and back end…)? Hope to hear from you soon.
    Best regards, Claudia

    #667898

    Hi,

    The following thread might help with the icon issue. Check the .htaccess file for any conflicting redirects: https://kriesi.at/support/topic/transparent-menu-disappear-after-last-enfold-theme-update/

    Best regards,
    Ismael

    #668280

    Hi Ismael,
    this is what there is written in the htaccess:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /wordpress/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /wordpress/index.php [L]
    </IfModule>
    # END WordPress

    # BEGIN Icons showing
    <FilesMatch “\.(ttf|otf|woff)$”>
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin “*”
    </IfModule>
    </FilesMatch>
    # END Icons showing

    I can´t see a problem there. Do you? The icons are not visible. Please check!
    Thanks. Claudia

    #668793

    Hi,

    Can you please create me a temporary FTP / SFTP account? post it here as a private reply.

    Regards,
    Josue

    #668890

    Hi Josue,
    here it is…
    Best regards,
    Claudia

    #670726

    Hi,

    We replaced the font assets in the parent theme. The icons are displaying now.

    Best regards,
    Ismael

    #672405

    Hi Ismael,
    thank you for your help. You are great! The only thing that is still bothering, is that the icons are not showing in the backend either. e.g. In the Avia Layout Builder there are no icons showing for copying a column (or a picture…) or deleting it. :(
    Sorry for being such a pain in the a…, but I can´t find the bug!
    Best regards, Claudia

    #673043

    Hi,

    Please download a latest copy of the theme from themeforest and replace the theme folder via FTP in wp-content\themeshttp://vimeo.com/67209750

    Let us know if issue remains.

    Best regards,
    Vinay

    • This reply was modified 8 years, 3 months ago by Vinay.
    #673395

    Hi Vinay,
    I have updated Enfold via ftp, bur now the icons are again not showing on the frontend as well as (still) in the Avia layout builder! I really need your help, as I can´t identify the error.
    Best regards,
    Claudia

    #675201

    Hi,

    We replaced the images and font assets again. http://imgur.com/a/8LaT1

    Best regards,
    Ismael

    #677195

    Hi Ismael,
    thanks for your help. Can you tell me exactly which folders you changed? I hope I can solve the problem myself in the future…
    Best regards,
    Claudia

    #678768

    Hey!

    It’s the enfold > config-templatebuilder > avia-template-builder folder.

    Cheers!
    Ismael

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