Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 16, 2015 at 5:07 am #553447
    ignitionworkshop

    I’ve tried using the Jetpack plugin (Made by Automattic) with multiple sites using the Enfold theme. It seems to break WordPress sites running Enfold. I’ve had it where it won’t load in the WordPress News feed on Dashboard, as well as not loading in the Advanced Layout Editor when editing a page. Any idea why my sites break when I activate Jetpack? The only other plugin I run is Google Analytics Dashboard for WP. With that plugin activated, everything loads fine. Only when I activate Jetpack is when things start acting strange.

    December 16, 2015 at 6:16 am #553458
    Basilis

    Hey ignitionworkshop!

    We haven’t had a report previously, about jetpack and ALB.
    I will let our developers know and give it some checks and let you know if the issue is there and how we can fix it.

    Thanks a lot for your patience.

    Best regards,
    Basilis

    December 16, 2015 at 7:12 am #553478
    ignitionworkshop

    I just installed the Enfold theme to a site already running Jetpack and I’m having the same issues with the Advanced Layout Builder not loading (just spinning icon). I disable Jetpack and it works again.

    December 16, 2015 at 5:36 pm #553876
    Yigit

    Hi!

    You are currently using an older version of Enfold. Can you please try updating the theme to the latest version 3.4.6 firstly and check if that helps – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Regards,
    Yigit

    December 16, 2015 at 5:48 pm #553893
    ignitionworkshop

    That appears to have fixed it. Thanks! Glad it was something simple.

    December 16, 2015 at 5:51 pm #553896
    Yigit

    Hey!

    You are welcome!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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