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  • May 29, 2016 at 8:34 pm #640027
    jeftores

    Hello!
    I want to install jetpack on my site but when i do i get a fatal error.
    After of reinstall enfold, i download jetpack again but i don’t activate it yet.
    I’m going to send you the credentials so you can check.

    Thank you very much

    May 29, 2016 at 9:26 pm #640037
    Vinay

    Hey jeftores,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. Activate jetpack and if the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

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