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  • April 20, 2016 at 5:53 pm #618542
    5ivecanons

    I just updated WordPress to Version 4.5 and Enfold to Version: 3.5.3 and I have the latest version of Jetpack installed, Version 3.9.6.

    Since I updated WordPress/Enfold the advanced editor will not load, it shows the pinwheel. If I turn jetpack off it works fine, but I would like to use jetpack as well.

    I did reinstall all three just to make sure nothing funny happened, but its still broken.

    April 20, 2016 at 6:41 pm #618571
    Vinay

    Hi 5ivecanons!

    We need to take a closer look at the issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay

    April 20, 2016 at 7:10 pm #618596
    5ivecanons

    info shared

    April 20, 2016 at 7:18 pm #618608
    Vinay

    Hey!

    The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add custom code if necessary to resolve the issue.

    Cheers!
    Vinay

    April 20, 2016 at 7:21 pm #618609
    5ivecanons

    Sorry! It should work now.

    April 23, 2016 at 3:50 pm #620551
    Ismael

    Hi!

    The advance editor is working while the jetpack plugin is activated: http://startupscpa.com/wp-admin/post.php?post=666&action=edit

    Regards,
    Ismael

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