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  • July 1, 2016 at 7:34 pm #655891
    pythagoras_microsoft

    Hello Support @ Kriesi,

    I am in a bit of a situation here.

    I have upgraded the company website to Enfold 3.6.1 and to WordPress 4.5.2.

    I followed the instructions to the tee.

    Unfortunately I am now seeing errors on my site such as strange characters appearing in place of icons, and some of the enfold JavaScript fails to initiate on pages where I have used light animation.

    I have checked the developer console in Google Chrome (running in Incognito mode) and it displays two JavaScript errors:

    Uncaught SyntaxError: Unexpected identifier | avia.js:1918
    Uncaught SyntaxError: Unexpected string | shortcodes.js:572

    I have followed the instruction from your thread:
    https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

    Unfortunately this has not fixed the problem.

    When I log into WordPress admin, strangely the issues disappear if I view the website pages while logged in.

    Please advise

    Darrell

    July 1, 2016 at 7:55 pm #655897
    Vinay

    Hey pythagoras_microsoft,

    If you are using the latest version of the theme you do not have to add the code mentioned in the link. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    If that does not work please post us the login credentials in private content.

    Best regards,
    Vinay

    July 1, 2016 at 8:14 pm #655905
    pythagoras_microsoft

    Hi Vinay,

    Thanks for getting back to me so quick.

    I have followed your instructions and executed a hard refresh.

    Unfortunately the issues prevail.

    Which type of login details do you require? Access to the server via FTP or WordPress Admin?

    Darrell

    July 1, 2016 at 8:16 pm #655906
    pythagoras_microsoft

    Alternatively is there some code you can supply me that might fix the JavaScript errors which I believe are causing the issues:

    Uncaught SyntaxError: Unexpected identifier | avia.js:1918
    Uncaught SyntaxError: Unexpected string | shortcodes.js:572

    July 1, 2016 at 9:55 pm #655919
    pythagoras_microsoft

    OK so I have found the culprit! The WP Super Cache plugin was causing the issues. Now deactivated. All is once again harmonious in the chaotic world of website development!

    July 2, 2016 at 7:03 am #656034
    Jordan

    Hi,

    Glad to hear you found what was causing the issue! Feel free to reach out to us again on the forum if there is anything else that you need assistance with.

    Best regards,
    Jordan

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