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  • May 13, 2016 at 1:51 am #631722
    vegasft

    Hello.

    I added a gravity form to my layerslider. However, I am now getting a JS error on the home page where the slider lives. Can you offer any assistance?

    May 13, 2016 at 7:36 am #631869
    Jordan

    Hey vegasft,

    Thanks for getting in touch with us!

    I visited the site and was unable to see a JavaScript error. Would you mind telling us exactly what the error is?

    Best regards,
    Jordan

    May 13, 2016 at 6:31 pm #632188
    vegasft

    Hi,

    Please see below link for explanation. If you do not see the error in chrome, refresh the page and then inspect element.

    Ty,
    Matt

    May 13, 2016 at 9:39 pm #632232
    Jordan

    Hi Matt,

    I saw the error. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    If that does not help, please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    May 13, 2016 at 11:08 pm #632247
    vegasft

    After messing with it for a bit. It is a conflict between Gravity Forms and layerslider…

    May 16, 2016 at 5:02 am #632702
    Rikard

    Hi,

    Great, glad you found the problem. Let us know if you should need any further help on the topic.

    Regards,
    Rikard

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