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  • #1253651

    Hi there

    I have an issue with Enfold or more specifically Avia Builder and Sensei LMS.
    When you click to login to the Sensei system the page refreshes and doesn’t allow a user to take the course.
    I have the details available to send privately showing exactly which part of the script is to blame.

    I changed the theme temporarily to Twenty Twenty and the problem disappears!

    I look forward to your reply and hope for a resolution to the problem.
    Thanks

    #1254782

    Would really like someone in support to look at this please.
    Video of issue included in private data.
    Sensei confirms this is an Enfold issue.
    Thanks

    • This reply was modified 4 years ago by Nestordani. Reason: added more detailed info
    #1255591

    Hi,
    Sorry for the very late reply and thanks for the video and URL, what is a login for the URL?
    You say that you know where the error is, please share.

    Best regards,
    Mike

    #1255643
    This reply has been marked as private.
    #1255684

    Hi,
    Thank you for the admin login, I created a “customer” account so I could test the login form.
    On your /my-courses/ page the login form tries to submit the form when clicking the input fields, so you can not enter the details.
    I believe this is because you have the Sensei LMS plugin shortcode wrapped in a link:

    [vc_row][vc_column][vc_column_text]<a href="https://academy.harmonicsounds.com/my-courses/">[sensei_user_courses]</a>[/vc_column_text][/vc_column][/vc_row]

    Please try removing the link.
    But if you use the page /my-account-2/ to login everything works correctly, but it is using woocommerce shortcode:

    [woocommerce_my_account]

    I also see that you are using the WPBakery Page Builder plugin, I recommend disabling this builder as it has caused conflicts with the Advanced Layout Builder in the past.

    Best regards,
    Mike

    #1255823
    This reply has been marked as private.
    #1256062

    Hi,
    Glad to hear that helped, I didn’t create any pages, I only examined the ones I found. I did create a “customer” user so I could see the user experience which is different, I assume, than a admin experience.

    Best regards,
    Mike

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