Viewing 10 posts - 1 through 10 (of 10 total)
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  • August 30, 2017 at 5:02 pm #845867
    charl

    Hi

    I implemented the following workaround to disable the lightbox on a specific page:

    https://kriesi.at/support/topic/how-to-disable-modal-lightbox-only-on-one-page/

    But since there, I have the following javascript error and some other thins in the admin panel do not work anymore:

    Uncaught TypeError: $.avia_utilities.supports is not a function

    What is the problem here?

    Thanks very much.

    August 31, 2017 at 7:26 pm #846479
    Yigit

    Hey,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    August 31, 2017 at 9:26 pm #846515
    charl

    Hi

    Ok, we created a login for you. See the private content for the details.

    Thanks for the support.

    Regards

    September 4, 2017 at 9:18 pm #847887
    Basilis

    Hi,

    can you tell us which things not work so we can take a look and try understand and help?

    Thank you

    Best regards,
    Basilis

    September 5, 2017 at 9:14 am #848004
    charl

    Hi

    The problem is, that we have in the console the following javascript error in the administrator area:

    Uncaught TypeError: $.avia_utilities.supports is not a function
    at avia_hover_effect (avia.js?ver=2:565)
    at Object.$.avia_utilities.avia_ajax_call (avia.js?ver=2:106)
    at HTMLDocument.<anonymous> (avia.js?ver=2:67)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.8.1:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.8.1:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.8.1:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.8.1:2)

    And as it is usual, when we have javascript errors, some other javascripts are stopped/blocked.

    And so, for example the tabs under the guestbook settings under “Gästebuch – Einstellungen” do not work anymore:

    http://moderndrive.ch/wp-admin/admin.php?page=gwolle-gb%2Fsettings.php

    Without the avia.js in the child theme, there is no error but then we cannot deactivate the lightbox on the specific page.

    Thanks for helping us.

    Regards

    September 6, 2017 at 2:20 pm #848646
    Victoria

    Hi charl,

    Should be working fine now, please check.

    Best regards,
    Victoria

    September 6, 2017 at 4:22 pm #848709
    charl

    Hi Victoria
    Thanks very much. In the administration panel it works really ;-)

    What exactly did you change? I have to document this on our side…

    Now we have this error here:

    http://moderndrive.ch/wp-login.php

    Could you also fix this?

    Thanks very much.

    Regards

    September 9, 2017 at 3:44 am #849799
    Ismael

    Hi,

    I implemented the following workaround to disable the lightbox on a specific page:
    https://kriesi.at/support/topic/how-to-disable-modal-lightbox-only-on-one-page/

    Instead of modifying the js file, just add the “noLightbox” class attribute to the element where you want the lightbox disabled.

    Best regards,
    Ismael

    September 11, 2017 at 2:21 pm #850509
    charl

    Thanks very much. This works fine for me!

    Best regards

    September 12, 2017 at 8:08 am #850833
    Ismael

    Hi,

    Cool. Let us know if you need anything else. :)

    Best regards,
    Ismael

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  • The topic ‘Java Script error after disabling the lightbox on a specific page’ is closed to new replies.