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  • August 18, 2016 at 11:11 pm #674401
    tampaprinting

    So I keep getting this error
    js?v=3.24&ver=1:32 Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error_.bb @ js?v=3.24&ver=1:32
    util.js:221 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

    I know I know, enter an API Key into the enfold google services section… I have.
    Any ideas why the key is not registering?

    August 18, 2016 at 11:43 pm #674417
    Andy

    Hey tampaprinting,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    August 18, 2016 at 11:53 pm #674421
    tampaprinting

    Thanks!

    August 18, 2016 at 11:55 pm #674422
    bayel3467

    And ı have already post my detail can you solve my problem . I posted twice but nobody reply
    I shared again , waiting your help.

    August 19, 2016 at 9:58 am #674613
    Andy

    Hi,

    I can’t find the error message you’re talking about on your website or backend. Can you provide us a precise link where we can see it please? try to deactivate all plugins and remove all customizations while testing, to check if one is causing this issue.

    Maybe there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    August 19, 2016 at 10:07 am #674623
    bayel3467

    “Oops! Something went wrong.”
    “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

    this is error message that I got this in contact page! My google maps widget does not display anything,
    http://www.bayelyapi.com/iletisim/

    August 19, 2016 at 10:32 am #674641
    Andy

    Hi,

    it works on our end and for thousands of other customers as well, so something must cause it especially on your end. Please follow the instructions from my previous post and let us know when you’re done.

    Best regards,
    Andy

    August 19, 2016 at 3:17 pm #674782
    tampaprinting

    It is on the home page towards the bottom, above the newsletter, and beside the facebook link.
    I will give the refreshed theme a try, will that save all my progress though?

    And did you get a chance to look at the avia builder issue I was having on the adamd user?

    August 19, 2016 at 10:39 pm #674882
    tampaprinting

    I fixed it with a different plug in to add the API, Just a heads up, your API theme area does not work

    August 22, 2016 at 1:24 pm #675702
    Andy

    Hi,

    I’m glad you could solve it. However, it still works for us on our end and for thousands of other customers as well.

    Let us know if you have any new issues/questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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