Hi,
How do I change the Enfold token registration ownership? The person who set up the site is no longer working for the company.
Cheers, Trudi
Hey Trudi,
You will have to reach out to Envato support to see if they can transfer the ownership of your license, we don’t handle anything like that ourselves.
Best regards,
Rikard
I can’t find a way to contact support, since the person who set up the account left without sharing the login/password info. That’s why I was hoping you could help. Is there a way for you to put someone in touch with me or provide me with an alternate method of contacting support without logging in?
Hi Trudi Melohn,
Well, if you don’t have access to the Themeforest account you’ll need to purchase the theme again with your Themeforest account. This way you’ll be able to download a fresh copy of the theme and get 6 months’ support and register the theme with the new token.
Best regards,
Victoria