Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 28, 2018 at 6:43 pm #934431
    sk8tertez

    When you click on Slider review to edit the images. It goes to a white blank, when refresh the page, goes right back to the white page

    Yes, I do have the updated version of Layover Slider, 4.2.6 I did all of that and everything else. I just need you or someone to go in & fix. I use this for my advertisers as a feature & I’m loosing money.

    Please fix it – thanks

    March 28, 2018 at 10:03 pm #934556
    Basilis

    Hey sk8tertez,

    The issue is not on Enfold.
    Please ask your hosting provider to fix your SSL / Centificate and everything will be function properly after.

    Thank you

    Best regards,
    Basilis

    March 29, 2018 at 6:17 pm #934937
    sk8tertez
    This reply has been marked as private.
    March 30, 2018 at 2:05 pm #935310
    Ismael

    Hi,

    We got this error from the console.

    ls-admin-slider-builder.js?ver=6.7.1:8785 Uncaught TypeError: jQuery(...).resizable is not a function
    at initSliderBuilder (ls-admin-slider-builder.js?ver=6.7.1:8785)
    at HTMLDocument.<anonymous> (ls-admin-slider-builder.js?ver=6.7.1:9085)
    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.4:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.4:2)
    at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.4:2)
    at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jquery-ui-cor&load[]=e,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.4:2)

    We deactivated the WP Fastest Cache plugin temporarily. Is it OK to deactivate the plugins while we work on the site?

    Best regards,
    Ismael

    March 30, 2018 at 6:27 pm #935393
    sk8tertez
    This reply has been marked as private.
    April 2, 2018 at 3:10 am #935870
    Ismael

    Hi,

    The slider works properly when the plugins are disabled. Please deactivate every plugins and activate one plugin at a time to find the cause of the issue. ( see private field )

    Best regards,
    Ismael

    April 2, 2018 at 6:30 pm #936152
    sk8tertez
    This reply has been marked as private.
    April 3, 2018 at 6:34 pm #936705
    Basilis

    Hi,

    We cant reply to that we are afraid.
    That is compatibility between the 2 plugins and it is better to ask on WordPress.org forums, where Jetpack team can help

    Best regards,
    Basilis

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