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I have a strange problem I can’t seem to find any references for in your help so far. I’m using some code to display a reviews carousel and few other items from yotpo. It’s great but, for some reason on a few pages, it won’t display at all, unless user is logged in. There is one page for testimonials that it works fine without being logged in, but the home page for example, it isn’t. I’ll put the link to demonstrate it showing in private here, and the home page for same site has the exact same code but again won’t show to you on that page, unless you are logged in. What could be causing this? Thank you
Hey solostrength,
Apologies, but I’m not seeing the issue clearly. Are you saying some of the testimonials are not showing?
Best regards,
Jordan ShannonHI Jordan,
The same code block that’s on the testimonials page link I gave you (for the carousel at the top section) is same as is on the home page of that same website…part way down just before the “more testimonials” button . The trouble I’m having is that the same carousel slider (that’s on the testimonials page) does not show on home page UNLESS you are logged into wp. Why would that be?
Thank you for quick response.Hi,
Are you running any kind of permission or role plugin? Just as a precaution, please deactivate all active plugins and see if the issue persists.
Best regards,
Jordan ShannonNot that I’m aware of. I’ve never seen/heard of this kind of issue before. I’ll take some time to try the plugins side…
Resolved this. It was a js minification effect. Haven’t found a work around yet to keep minification on for js but for now the problem is resolved. Thank you
Hi,
Great, glad you found the cause of the problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard
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