-
Posts
-
I understand people have tried to resolve this issue before but there is simply *no official solutions.* As such, I am hoping this would be the official thread to finally provide a solution to this dreadful and common problem:
After making an update on a page, elements in the builder will get deleted (perhaps by the builder).
The solution should NOT be (a) recreate the page or (b) save each element and re-add it to the page. What we as a community need is an actual solution to why the builder keeps running into this problem. It may be related to a an avia-builder auto forward problem.
Credentials added. Please help finally bring an end to this common problem for many.
Hey phillipjlee,
The most common cause for the issue is the unclosed html tag on the page. Please check for that.
Which page is this happening on?
Best regards,
VictoriaIt is happening on every page I have build thus far. I also did not have this issue until about a week ago. I am noticing that if I build new pages, the issue is not as common but if I import a saved template of an element into a new page, the issue will reoccur. Oddly enough, let’s say I import a previously saved template of a color section, delete all the items inside of that section and add brand new content, the issue will persist.
Granted, the issue persists nonetheless without a real pattern everywhere.
Hi phillipjlee,
Please tell us which color section and what pages can we investigate.
Best regards,
VictoriaFor instance, everything on my “Explore” page starts to delete sections randomly if I edit any of it.
Hi,
I found this topic when searching for my problem with color sections.
When searching my problem with content disappearing from pages, I found out my setting in :Theme Options -> performance -> Disabling of template builder elements were the opposite of the ones I selected with the option ‘Manualy’. When i selected ‘Load only selected’ everything was working again.
Hi Roger,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi phillipjlee,
Sorry, we could not get to you in time.
Next time, please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
Victoria
- You must be logged in to reply to this topic.