Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 4, 2022 at 9:53 pm #1347189
    dmiklus

    Hi guys,

    I have updated WPML to the latest version 4.5.5 and I have issues with the WPML plugin. Under Appearance > Menu for both languages > Menu Location, only the Italian language has the correct main menu selected. If I try to set the Secondary and The Footer Menu, the page get’s refreshed bot nothing changed. Similar for the English version where no menus are selected and I can’t actually set them up. Please see the attached screenshots.

    You can see what’s happening below:

    I am currently running on Enfold 4.8.7 as the version 4.9.2 doesn’t render the widget area properly for the Italian language when browsing the Woocommerce products. This is actually the second issue that we have to resolve.

    I have moved the website to a staging environment. I have shared with you the login details. Can you please have a look?

    Regards
    D.

    April 5, 2022 at 11:46 am #1347258
    Ismael

    Hey David,

    Thank you for the inquiry.

    We cannot reproduce the same issue on our installation using the latest version of the theme, v4.9.2.1. Current version in your installation is v4.8.7, which is a bit old. Please try to update the theme to the latest version, then temporarily disable the plugins aside from WPML. Let us know if the update helps.

    Best regards,
    Ismael

    April 5, 2022 at 1:27 pm #1347276
    dmiklus

    Hi Ismael,

    I have updated Enfold to the last version but the issue persists. As you can see, from the video below, the English version of the website has lost the main navigation menu and I cannot fix the issue from the backend.

    I have also contacted WPML and they told me that is a theme issue. But at this point it might be something else.

    Regards
    D.

    April 5, 2022 at 1:43 pm #1347283
    dmiklus

    Hi Ismael,

    I can edit the menu locations only for the Italian language when the Multilingual plugin is disabled. So, I think that the issue might be the WPML plugin.

    Regards
    D.

    • This reply was modified 2 years, 8 months ago by dmiklus.
    April 5, 2022 at 11:20 pm #1347329
    dmiklus

    Hi Ismael,

    The issue is related to the Multi language plugin. I have found a temporary solution here:

    https://wpml.org/forums/topic/menus-display-location-not-working/page/2/#post-7214407

    Now I can edit menu locations, however the English version’s main menu still doesn’t work. Can you please have a look and let me know if it’s an issue with the theme?

    Regards
    D.

    • This reply was modified 2 years, 8 months ago by dmiklus.
    April 6, 2022 at 2:08 am #1347337
    dmiklus

    Hi Ismael,

    I have fix the last issue. For a reason all the main menu in English was broken.

    Regards
    D.

    April 6, 2022 at 8:05 am #1347348
    Ismael

    Hi,

    Glad to know that the issue has been fixed. Please feel free to open another thread if you have any questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

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