Tagged: , , ,

Viewing 26 posts - 1 through 26 (of 26 total)
  • Author
    Posts
  • March 29, 2018 at 3:40 pm #934874
    Benoit

    Hi guys,

    I have some issues with one of my websites after updating it to WordPress 4.9.4 and updating to the latest version of Enfold Version 4.2.6.

    Problems are:

    – Layer Sliders are all messy.

    – The Woocommerce products pages are completely broken. The page works with Twenty Fourteen them but not with enfold.

    – I Lost all the widget in the footer.

    Here is what I tried to solve the problem.

    – Uninstall all plugins one by one but it doesn’t seem to come from there.

    – Updated all plugin.

    – I Bought the latest version of layerslider on Envato installed it and it doesn’t seem to help.

    – I did a complete reinstall of WordPress and it doesn’t help.

    – I tried an old version of Enfold.

    – [29-Mar-2018 13:00:39 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 524288 bytes) in /home/julietadmin/public_html/wp-content/themes/julietretro/config-layerslider/LayerSlider/config/defaults.php on line 2882
    [29-Mar-2018 13:21:50 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 524288 bytes) in /home/julietadmin/public_html/wp-content/themes/julietretro/config-layerslider/LayerSlider/config/defaults.php on line 2882

    I tried to allocate more memory – define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); but no luck

    I don’t know what is going on but, could you please take a look at my website and let me know if you can help me to solve these issue.

    Thanks

    March 30, 2018 at 12:38 pm #935274
    Ismael

    Hey Benoit,

    Thank you for using Enfold.

    What was the version of the theme before the update? Please try to resave the theme options to regenerate the scripts and stylesheets.

    Best regards,
    Ismael

    March 30, 2018 at 3:54 pm #935343
    Benoit

    Hi Ismael,

    Thanks for your help but unfortunately, it doesn’t change anything.

    When I try to see a product page, it gives me this error. and it completely broke the pages.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/julietadmin/public_html/wp-includes/post.php on line 546

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/julietadmin/public_html/wp-includes/load.php on line 679
    April 1, 2018 at 7:22 am #935707
    Rikard

    Hi,

    Please try to increase the memory allocated to PHP on your installation: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP. 256mb should be enough.

    Best regards,
    Rikard

    April 2, 2018 at 3:41 pm #936104
    Benoit

    Hi Rikard,

    As mentioned before I already tried to add these line to my wp-config.php and it doesn’t change anything.

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

    I don’t know what is going on but there is certainly a problem and I can’t find it.

    April 2, 2018 at 4:10 pm #936116
    Benoit

    The major problem is the product pages.

    – The Woocommerce products pages are completely broken. But only with Enfold the enfold them activated.

    I tried many things but nothing works.

    I need to find the problem asap and I can’t find it.

    Please see the login information if you want to take a look at the back-End. I can give you an FTP access if you want.

    Your help would be much appreciated.

    Thanks

    April 3, 2018 at 8:49 am #936365
    Victoria

    Hi Benoit,

    Here is a thread for you to consider:

    4.2.5 / Woocommerce issue

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 3, 2018 at 7:14 pm #936726
    Benoit

    Hi Victoria,

    Thanks for your help.

    I managed to partially solve the problem by changing the code in the product_snippet_button.php file as explained on the topic, but now all the product are out of stock “This product is currently out of stock and unavailable.”

    Do you have a solution for this issue?

    Regards!

    April 4, 2018 at 7:44 am #936995
    Victoria

    Hi Benoit,

    Well, the gift card test is working, looks like the not working once are the ones that are variable products. Correct?

    Best regards,
    Victoria

    April 4, 2018 at 12:44 pm #937107
    mrkuji

    We have the same problem.. variable products all out of stock with the latest enfold version and the aforementioned patch. At least the server is not falling over now from memory exhaustion!

    April 4, 2018 at 1:33 pm #937128
    Benoit

    Hi Victoria,

    Yes, the Gift Card was a test and it works, but all other products are variable.

    Best Regards!

    April 4, 2018 at 1:48 pm #937144
    Benoit

    Error _Log

    [04-Apr-2018 11:47:17 UTC] PHP Warning:  array_keys() expects parameter 1 to be array, null given in /home/julietadmin/public_html/wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variable.php on line 24
[04-Apr-2018 11:47:19 UTC] PHP Warning:  array_keys() expects parameter 1 to be array, null given in /home/julietadmin/public_html/wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variable.php on line 24

    This is the error in the error_log file.

    Regards!

    April 5, 2018 at 2:31 pm #937763
    Benoit

    Do you have a solution for the “This product is currently out of stock and unavailable.” issue?

    April 5, 2018 at 3:56 pm #937787
    WP Turned UP

    Hey Benoit. The only line you need in your wp-config.php file, of the two you mentioned, is shown below. 768M is pretty much a standard for web hosts these days.

    Good on you for trying to troubleshoot your issues. Feel free to join this Enfold group (non-affiliated), for support, tips, and design discussion. If you would have posted your issues, we\I would have told you not to uninstall your plugins, but rather…deactivate them. : )

    define( ‘WP_MEMORY_LIMIT’, ‘768M’ );

    April 6, 2018 at 4:50 am #937989
    Victoria

    Hi Benoit,

    I reported this issue to our devs, they’ll be working on a solution as soon as they can.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 9, 2018 at 3:29 pm #939265
    Benoit

    Hi Victoria, did your devs find a solution for the “This product is currently out of stock and unavailable.” issue?

    It’s kind of urgent as for the moment the website is useless with this error.

    Thank you.

    Best Regards!

    April 10, 2018 at 11:28 pm #940061
    Basilis

    Hi,

    They are still working on it at GIT, I have seen there is no active solution yet, but it is something they are working on.

    Best regards,
    Basilis

    April 13, 2018 at 2:38 pm #941519
    Benoit

    Hi guys,

    I do not want to harass you, but we are talking about a major bug for all e-commerce websites created with Enfold and we really need a solution ASAP.

    I know you are working on a solution but could you please prioritize this because it’s been more than a week now that we are waiting for a solution and our clients are very unhappy with that.

    Thank you.

    Best regards!

    April 13, 2018 at 2:45 pm #941520
    WP Turned UP

    .

    April 15, 2018 at 12:23 am #942102
    Basilis

    Hi,

    Yes, thank you for the feedback.
    It is prioritized yes and we aim to push the update as soon as possible.

    Best regards,
    Basilis

    April 23, 2018 at 2:09 am #945174
    Benoit

    Another week and no update yet?
    I know you are working on it but we really need a solution asap!

    Thank you!

    Best regards!

    April 24, 2018 at 7:45 am #945715
    Ismael

    Hi,

    We are very sorry for the trouble. Have you seen this thread yet?

    // https://kriesi.at/support/topic/avia-editor-product-purchase-button-crash-the-page-at-variable-products/#post-927017

    Please try to replace the product purchase button script with the one provided in the above link.

    Best regards,
    Ismael

    April 24, 2018 at 8:48 am #945739
    mrkuji

    Ismael.. Benoit has already brought to your attenton several times in this thread alone. .The fix above stops 500 error but creates the out of stock issue.. this is not a workable solution.

    April 26, 2018 at 3:19 am #947015
    Ismael

    Hi,

    That is a different solution. Please check the modification from the other thread that we provided above.

    Best regards,
    Ismael

    April 26, 2018 at 8:44 am #947120
    mrkuji

    Yes it stops the crash – put all variable items out of stock. I used the same pastebin.. it is not fixing the issue

    April 30, 2018 at 7:33 am #948821
    Ismael

    Hi,

    Upgrade the theme to version 4.3. The fix is included in the latest version but I’m not sure if it’s going to take care of the “stock” problem. Open another thread if the issue still exists.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 26 posts - 1 through 26 (of 26 total)
  • The topic ‘Issues with… WordPress 4.9.4 // Enfold Version 4.2.6. // Woocommerce 3.3.4’ is closed to new replies.