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Described in the private content info
Hey JW,
Thank you for the inquiry.
You may need to contact the previous developer/designer and ask for the purchase code or the private token. The private token can be generated using this link: https://account.envato.com/sign_in?to=envato-api
— https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
If this is not possible, you’ll need to create your own Themeforest account, purchase another license, and generate your own token.
Best regards,
Ismael
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