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Posts
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In the back end of the website I cannot update in visual editor (but can in text editor if I refresh). Also in the footer of the website my custom menu links (from the wordpress widgets) are not displaying. The titles are, but not the links.
Hey wkirschnerjr,
Can you please explain what you can’t update in the visual editor, I was able to change some text on your home page in the visual editor.
As for your footer menu widgets, Try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeThis happened after I updated the Enfold theme. There have been no new plugins added or updated since.
Hi,
I have checked your site and I can`t access your dashboard with these credentials.
Best regards,
John TorvikThis is really awful support. I copy/pasted what I already typed in my first post and was able to log in just fine.
But it doesn’t matter, I restored from the previous day. Guess I just won’t update the theme.
Hi,
I’m sorry that the update has caused you issues, also we would really like to help you. Even though it may seem that the update alone caused the issue, we wanted to check the possibly of a plugin conflict. Many people clone their websites to a testing domain to check for such conflicts as part of their update process. If we can help with that, or with the original issue, it would be our pleasure.
I recommend https://wordpress.org/plugins/duplicator/ to quickly clone your site to a testing domain, which can be a simple sub-domain that your visitors wont see.Best regards,
Mike
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