Viewing 30 posts - 1 through 30 (of 34 total)
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  • March 20, 2016 at 11:08 pm #600908
    mepho

    Hey guys,

    I already reduced header size on iPhone and it worked. I tried to use the same code to do that on the tablet (iPad) – the header did reduce, but i’m getting a weird duplicated line under header and when i call the mega menu, all the sub-items are shifted up. Link (go on tablet): mete.photography/projects Here’s the code I used:

    /* reducing header on iPad */
@media only screen and (min-width: 768px) and (max-width: 1024px) {

#menu-item-search {top: -10px !important;} 

.avia-menu-text { position: relative; top: -12px; }

.container.av-logo-container { max-height: 59px; }

#top #header .avia_mega_div { max-width: 200px;}

.avia-menu.av_menu_icon_beside {
padding-right: 15px !important;
margin-right: 15px !important;
border-right-style: none !important; }
}

    Please let me know if I should change // add something. I tried lots of stuff from support forums and haven’t found a fix yet. Thank you in advance for the help.

    • This topic was modified 8 years, 8 months ago by mepho.
    March 21, 2016 at 4:34 am #600977
    Vinay

    Hey mepho!

    Please add the below CSS in Quick CSS

    #header .container_wrap {
    border-top-width: 0px!important;
}

    Best regards,
    Vinay Kashyap

    March 21, 2016 at 4:37 am #600979
    mepho

    Hey Vinnie,

    Thanks for a quick response. Unfortunately, the code didn’t work. Same issue, nothing changed.

    March 21, 2016 at 4:38 am #600981
    Vinay

    Hi!

    We need to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    March 21, 2016 at 4:45 am #600984
    mepho

    Here you go

    March 21, 2016 at 4:47 am #600985
    mepho

    also, i just updated to 3.5, and something happened to my instagram icon in header (on desktop) – it shifted to right. If you could take a look as well. Thank you.

    March 21, 2016 at 5:28 am #601007
    Vinay

    Hi!

    We added the below code to fix the issue 

    #main > .container_wrap {
    border-top-width: 0px!important;
}

    The instagram icon looks fine on my end please share a mockup what you need it to look like? upload to imgur and share the link here please.

    Cheers!
    Vinay Kashyap

    March 21, 2016 at 12:06 pm #601169
    mepho

    Hey Vinnie,

    Thanks for doing this. You did remove the duplicated line, but the weird padding between header and main content is still there. Additionally, the submenu items are still shifted up. Here’s the screenshot screenshot

    • This reply was modified 8 years, 8 months ago by mepho.
    March 23, 2016 at 12:28 pm #602474
    mepho

    Hey,

    So should I expect any help on this? The issue wasn’t really fixed. Thank you.

    March 24, 2016 at 3:47 pm #603143
    Yigit

    Hey!

    You have following code in Quick CSS 

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
.avia-menu-text {
    position: relative;
    top: -12px;
}}

    Please change it to following 

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
#avia-menu > li > a > .avia-menu-text {
    position: relative;
    top: -12px;
}}

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

    Regards,
    Yigit

    March 24, 2016 at 4:26 pm #603206
    mepho

    Hey Yigit!
    Thanks, that fixed the issue with the shifted submenu items.
    However, the menu still pops up at the distance from the actual menu: screenshot

    And there is padding between the main content and the header, which is suspect is the same issue

    • This reply was modified 8 years, 8 months ago by mepho.
    March 24, 2016 at 4:30 pm #603211
    Yigit

    Hey!

    I tried resizing browser window but i cannot reproduce the issue on my end. Which OS and browser are you using and what is the screensize?

    Best regards,
    Yigit

    March 24, 2016 at 4:34 pm #603217
    mepho

    This issue appears only on tablet. Specifically I’m using iPad Mini Retina running iOS 9.2, and the browser is Safari.

    March 24, 2016 at 4:54 pm #603238
    Yigit

    Hey!

    Using Safari on OSX 10.11, i still could not reproduce the issue. I will ask my teammates to check your website on an actual ipad. Please kindly wait to hear from them.

    Best regards,
    Yigit

    March 24, 2016 at 4:56 pm #603239
    mepho

    Thanks Yigit! The issue is tablet-specific, so that will be helpful. Thank you for your help

    March 28, 2016 at 8:29 am #603898
    Vinay

    Hey!

    This issue is happening in tablets while viewing in landscape mode… with resolution approx 1204px wide some media queries need to be adjusted to the same width and we need to look at the css. The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add css if necessary to resolve the issue.

    Cheers!
    Vinay

    March 29, 2016 at 7:14 pm #604754
    mepho

    Hey thanks for replying! Here you go

    March 30, 2016 at 5:24 am #604943
    Vinay

    Hey!

    We have added the below css in Quick CSS please review the site now.

    /* Tablet fix*/
@media only screen and (min-width: 768px) and (max-width: 1024px) {
.avia_mega1 {
  margin-top: -22px!important;
 z-index:99999!important;
}
}

    Cheers!
    Vinay

    March 30, 2016 at 5:42 am #604947
    mepho

    Hey Vinnie,

    This fixes the issue only in the case when you press the items in the main menu – the blue underline is right under header then. However, the padding between the main content area and the header is still there. And when you are on one of the main pages, the blue line under the menu item is still shifted down. So unfortunately, this didn’t fully fix the issue. Thank you for your ongoing support though, I appreciate it and it’s much needed.

    March 31, 2016 at 6:55 pm #606115
    Andy

    Hey!

    try this code instead:

    @media only screen and (min-width: 768px) and (max-width: 1024px) { 
#top #header .avia_mega_div {
top: 80px;
}}

    Cheers!
    Andy

    March 31, 2016 at 8:32 pm #606211
    mepho

    Hey Andy,

    Unfortunately, this didn’t work.

    April 3, 2016 at 5:06 am #607110
    Ismael

    Hey!

    Did you adjust the top value? Please try this:

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
#top #header .avia_mega_div {
    top: 60px !important;
}
}

    Cheers!
    Ismael

    April 13, 2016 at 5:11 pm #612968
    mepho

    Hey Ismael,

    I tried to adjust the value. This css shifts up the pop up menu, but doesn’t fix the issue. The problem still stands. See for yourself:
    Header issue

    • This reply was modified 8 years, 7 months ago by mepho.
    April 17, 2016 at 4:58 am #615663
    Ismael

    Hi!

    Sorry for the delay. We checked the mega menu and it looks ok now. Is it fixed?

    Regards,
    Ismael

    April 18, 2016 at 9:32 pm #616819
    mepho

    Hi Ismael,

    On my iPad the issue still stands.

    April 21, 2016 at 6:22 am #618919
    Ismael

    Hi!

    Please add this inside the css media query for tablet or iPad view:

    #top #header_main > .container .main_menu ul:first-child > li > a {
    height: 59px !important;
    line-height: 59px !important;
}

    Cheers!
    Ismael

    April 21, 2016 at 10:44 am #619033
    mepho

    Hey Ismael,

    This seems like a step in the right direction… However, now the menu items shifted up, and the padding between main area and header still remains. It’s just weird to me that it was so easy to do on iPhone and on iPad it’s taking me months to fix. Screenshot: Screenshot

    April 24, 2016 at 1:46 am #620720
    Ismael

    Hey!

    Did you insert the latest css code inside the css media query for iPad?

    Best regards,
    Ismael

    April 30, 2016 at 11:46 pm #625174
    mepho

    Hey Ismael,

    Sorry for the wait. As of now, I put the code in the iPad media query and adjusted the value to 78px. Now everything is correct except for the padding between header and main content area. We’re getting closer to resolving this! Thank you for the ongoing support – couldn’t do it without you.

    May 3, 2016 at 10:39 am #626308
    Andy

    Hi,

    I checked link in question, but can’t see any content on this page. Its pretty much empty. Please make it easy for us to follow this thread by always providing us precise links to the elements in question.

    Best regards,
    Andy

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