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  • September 2, 2013 at 7:01 pm #28864
    kwstaskouts

    Hi, i have spent many hours in the gallery media element.

    I think it does not work as it seems in your demo website.

    Here is my website with the gallery at the left of the bottom of the home page. http://www.petrapyra.gr/

    Here you can see my settings

    http://postimg.org/image/g5kqjzdg1/

    1. For some reason i cannot explain , thumbnails look faded as you can see here:

    http://s21.postimg.org/7bipozx07/bad_capture.jpg

    instead of the bright thumnails in your demo website here:

    http://s13.postimg.org/gk7xxhe3r/good_capture.jpg

    2. Moreover when i have my mouse over the thumbnail the big image does not change as in the demo.

    3. The caption seems as an ugly link below the big image as you can see here:

    http://s21.postimg.org/7bipozx07/bad_capture.jpg

    instead of the pretty balloon caption that appear in your demo website as you can see here:

    http://s13.postimg.org/gk7xxhe3r/good_capture.jpg

    4. Unless i set “yes” in Use lightbox option in Settings it open the image in a new window….

    Please help!

    Thank you in advance!

    Kostas

    September 3, 2013 at 12:53 pm #138891
    Devin

    Hi Kostas,

    My guess is a plugin is causing a javascript conflict with the theme which is stopping the gallery from running correctly. So you can try disabling all plugins then logging out of WordPress, closing the browser and then logging back in and testing the gallery items again.

    Regards,

    Devin

    September 3, 2013 at 6:15 pm #138892
    kwstaskouts

    Hi Devin,

    I m afraid that i followed exactly your instructions and the problem with the gallery persists.

    You can see it at the left bottom of my homepage.

    Αρχικήhome

    Do you want to send you, in private, admin credentials to have a look at this please??

    Thank you,

    Kostas

    September 3, 2013 at 11:05 pm #138893
    Devin

    In that case, re-download the theme files from your downloads on themeforest and then re-upload the theme files again. Try doing so via FTP and go folder by folder to make sure there are no errors.

    This video on updating the theme via FTP will show you how to update the files via FTP: https://vimeo.com/channels/aviathemes/67209750

    September 4, 2013 at 3:57 pm #138894
    kwstaskouts

    Unfortunatelly, i had already tried this before i asked for your help.

    I had made no configurations in the theme so i thought to re upload all the theme files of the last version…

    It had no effects…

    I can t understand what can happen.

    Could you please login in my website to find what s wrong?

    September 6, 2013 at 9:50 am #138895
    Dude

    Hi!

    Please create me a wordpress admin account and send me the login data to: (Email address hidden if logged out) – I’ll look into it.

    Best regards,

    Peter

    September 6, 2013 at 4:50 pm #138896
    kwstaskouts

    Hi

    I just sent you the credentials.

    Let me know if you did not received it.

    I m looking forward for your response!

    Thank you!

    Kostas

    September 7, 2013 at 5:35 am #138897
    Dude

    Hi,

    I fixed it. I changed the thumbnail size of the gallery images and applied a small patch which fixes a js error when you use menu names with non Latin characters (eg Cyrillic or Greek characters).

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