Issues since upgrade to 3.8 - Support | Kriesi.at

Viewing 9 posts - 1 through 9 (of 9 total)

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January 21, 2014 at 10:52 am #212690

ibubblicious
Participant

Hi,

On http://www.resonans.info I have some issues after upgrading
For instance on http://www.resonans.info/aanbod/stem/ I can no longer see the icons? The same goes for most other icons on other pages.
Also do I no longer see the different tabs next to each other as they were http://www.resonans.info/agenda

Could you please help?
Thanks
S.

January 21, 2014 at 11:16 am #212704

ibubblicious
Participant

I just upgraded to the last version, and also on the homepage all icons are gone… :-(
Please advise me on how to solve it.

Thanks a lot
S.

January 21, 2014 at 11:43 am #212718

Dude
Participant

Hey!

Please try to clear the browser cache – the icons seem to work for me. Also the “Track Everything” plugin triggers an js error which breaks the theme.

Regards,
Peter

January 21, 2014 at 1:00 pm #212737

ibubblicious
Participant

Hi,

I tried but The same issue. Do you see The tabs correct as Well?

Thx
s.

January 21, 2014 at 1:20 pm #212742

Dude
Participant

Hi!

I just noticed that you didn’t save the theme options after the upgrade. Please go to Enfold > Theme Options and re-save the theme options. This forces Enfold to rewrite the dynamic stylesheet.

Best regards,
Peter

January 21, 2014 at 1:40 pm #212751

ibubblicious
Participant

Hi again,

I resaved, but still the same issues… No icons, outlining not ok (check http://www.resonans.info/workshops/stem-je-stem/) and tabs not working…

Thanks for the support ..

S.

January 21, 2014 at 3:00 pm #212796

ibubblicious
Participant

Looking on http://www.resonans.info/workshops/stem-je-stem/ there are also icons missing on the left…

Grtz,
S.

January 22, 2014 at 10:57 am #213227

ibubblicious
Participant

I asked the hosting provider to put a backup back back online, which off course brings me to earlier versions :-(
Could you tell me which upgrade probably caused most damage? Is it wordpress or the theme?

Thanks in advance,
S.

January 23, 2014 at 10:07 am #213754

Dude
Participant

Hi!

Tbh I’m not sure why some font icons work and some don’t. I can remember Kriesi posted this fix for another user

Seems this is an Apache Server configuration problem with font files. I added the following to the htaccess file and it seems to work for me now:

http://pastie.org/8390019

For everyone else encountering this issue please try to do the same :)
Also for anyone else and my team: this might come in handy when dealing with font problems: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

– maybe it solves the problem for you too. If not try to re-install all theme files with ftp: https://vimeo.com/channels/aviathemes/67209750 . maybe one or more theme or font files are damaged/corrupt and thus they don’t work.

Cheers!
Peter
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