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  • March 24, 2015 at 7:40 pm #417331
    samtma

    Hello Team,
    Since we have updated our enfold theme our news letter we have issues. the news letters is having be sizes issues.
    you can see on the url below in private . login and and see. i have also attached a link of what it use to look like.
    Please let us know what we need to do to get our newsletter back to normal.

    Thank you
    Pauline & Sam

    March 25, 2015 at 5:06 pm #417919
    Elliott

    Hi samtma!

    I’m not really sure I understand but after logging in it looks like there are some maintenance steps we need to do first.

    1. Update WordPress.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. It looks like the theme files are corrupted and this will ensure everything is updated and working.

    3. If your still having problems after those two steps then try deactivating all plugins.

    Try those three steps out and let us know of the results.

    Regards,
    Elliott

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