Viewing 16 posts - 1 through 16 (of 16 total)
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  • August 3, 2017 at 3:12 pm #833912
    flavoursmedia

    Website – http://www.staging1.narayananethralaya.org
    Desktop
    Sub menu + Icon is always visible under About Us.
    There is a gap between header and sub menu. I need to remove the gap.
    Mobile
    I am using Full-screen overlay menu with display sub items on click. But sub menu is not opening on click. Only the last sub menu opens.
    Same issue with classic and minimal settings.

    Kindly provide a fix for these soon.

    August 3, 2017 at 3:47 pm #833931
    flavoursmedia

    Desktop issue is fixed now.

    Mobile menu is not opening the sub items on click. Kindly fix this.

    August 3, 2017 at 6:55 pm #833977
    flavoursmedia

    http://www.staging1.narayananethralaya.org/ is having issues in firefox. Menu section filled completely on the screen. Issue started after the latest update. Also the sub menu items are not opening on click –

    http://www.staging1.narayananethralaya.org/wp-content/uploads/2017/08/Firefox-Issue.jpg

    • This reply was modified 7 years, 3 months ago by flavoursmedia.
    August 3, 2017 at 9:57 pm #834044
    Yigit

    Hi!

    I was able to reproduce the issue on Firefox. Could you please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    August 3, 2017 at 10:02 pm #834047
    flavoursmedia

    disabled all plugins. Header issue is fixed.

    Mobile menu is not opening sub items on click.

    August 3, 2017 at 10:09 pm #834051
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    August 3, 2017 at 10:12 pm #834052
    flavoursmedia

    WP Rocket was creating issues with header.

    Send the Admin details.

    August 4, 2017 at 8:54 am #834231
    flavoursmedia

    Have you checked the website?

    August 4, 2017 at 11:22 am #834286
    Yigit

    Hey!

    Can you please post FTP logins here privately as well? I was trying to remove your custom code from functions.php file but apparently made a mistake, i will correct it and try re-updating the theme via FTP. Sorry about that!

    Cheers!
    Yigit

    August 4, 2017 at 11:57 am #834300
    flavoursmedia
    This reply has been marked as private.
    August 4, 2017 at 1:10 pm #834324
    flavoursmedia

    DO I need to upload the parent theme?

    August 4, 2017 at 1:17 pm #834325
    Yigit

    Hi!

    No, i am currently overwriting parent theme however my connection is very slow so it is taking a while :)

    Regards,
    Yigit

    August 4, 2017 at 2:21 pm #834340
    flavoursmedia

    Is it completed?

    August 4, 2017 at 3:38 pm #834355
    flavoursmedia
    This reply has been marked as private.
    August 4, 2017 at 3:42 pm #834356
    Yigit

    Hey!

    I overwrote parent theme files and it still did not work but when i tried to switch to parent theme, it works fine. So it is related to the changes you applied on your child theme. Could you please try reverting those changes one by one to find the culprit?

    Cheers!
    Yigit

    August 4, 2017 at 4:22 pm #834381
    flavoursmedia
    This reply has been marked as private.
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