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  • September 20, 2023 at 12:34 pm #1419703
    annevoelkel

    Dear Krisies,
    1. as soon as I want to create a new post or page or edit an old one using the classic editor this code appears by default and after saving:
    <span style=”display: inline-block; width: 0px; overflow: hidden; line-height: 0;” data-mce-type=”bookmark” class=”mce_SELRES_start”></span>
    Also after deleting the unwanted snippet it appears again after saving.
    2. iframe-code set in classic editor is not displayed in frontend any more:
    e.g. <iframe style=”width: 100%; height: 600px;” src=”…” frameborder=”0″ allowfullscreen=”allowfullscreen”></iframe>
    After wrapping the code in a DIV everything works fine: <div><iframe style=”width: 100%; height: 600px;” src=”…” frameborder=”0″ allowfullscreen=”allowfullscreen”></iframe></div>
    But: we have about 360 posts created in classic editor that are not working right now.

    What to do?
    Best regards
    Anne

    September 20, 2023 at 1:57 pm #1419716
    annevoelkel

    Dear Kriesis,
    please see another example post attached. I’ve already edited the previous one.
    Best regards
    Anne

    September 20, 2023 at 3:48 pm #1419731
    Rikard

    Hi Anne,

    Did you try to temporarily deactivate all plugins to see what happens then? You could also try to activate a default WordPress theme and see if that changes anything.

    Best regards,
    Rikard

    September 20, 2023 at 5:06 pm #1419750
    annevoelkel

    Hi Rikard,
    thank you for your quick reply. I noticed that the code only shows up in the Classic Editor, but not in the Block Editor.
    We are running a test site with nearly the same configurations (Enfold, Enfold Child, Plugins) and the issues don’t appear there. iframes work without additional DIVs in Classic Editor.
    Our editors are used to working with the Classic Editor in old posts. All new posts are created in with ALB using the Classic Editor, where the strange code does not appear. Could you provide us a hook to delete this span-code?

    Best regards Anne

    September 21, 2023 at 2:25 pm #1419913
    annevoelkel

    Hi Rikard,
    the reason for the second issue was a wrong script in our child theme’s functions.php. I deleted it and everything works fine now.
    The strange html-codesnippet in normal mode classic editor still appears even in enfold’s parent theme but it doesn’t cause any trouble so far.

    Best regards
    Anne

    September 23, 2023 at 12:34 pm #1420105
    Rikard

    Hi,

    Thanks for the update. I’m not sure what the problem could be, since I can’t reproduce it on a test installation, and we haven’t had any other user report this problem either.

    If you want to try to find the cause of the problem, then I would try looking at the differences between your two sites.

    Best regards,
    Rikard

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