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Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 27, 2017 at 9:12 am #767263
    pro-startups

    Hi,

    I updated Enfold and WordPress to the latest version and have a number of warnings and errors on our company website. Some but not all include:

    – Layer slider not working the same as before (Missing functions)
    – Footer content (Disappeared)
    – Banners on website had changed

    When I go into my dashboard there is a number of warnings

    March 27, 2017 at 9:59 am #767282
    pro-startups

    I’ve fixed the footer and layer slider issues, but there still seems to be a number of warnings in the dashboard

    March 27, 2017 at 10:53 am #767311
    Nikko

    Hi,

    Can you post screenshot of the warnings? just upload it to http://imgur.com/ and post the link here.

    Best regards,
    Nikko

    March 27, 2017 at 11:06 am #767322
    pro-startups

    Hi Nikko,

    Thanks for quick reply. I made some changes and the warnings no longer show in the dashboard but the site still has some issues. For example, the facebook like box no longer displays on the page.

    I have attached a screenshot of the warnings that were showing up and a link to the page where the facebook like box should show in the private content section.

    March 28, 2017 at 9:03 am #767976
    pro-startups

    When I logged in this morning I got similar errors in my dashboard (see attached)

    March 28, 2017 at 10:00 pm #768463
    John Torvik

    Hi,

    Please, may you share the issues as text instead screenshot? Because I can`t read the problem completely.

    Best regards,
    John Torvik

    March 28, 2017 at 10:35 pm #768485
    pro-startups

    –

    March 31, 2017 at 1:34 pm #769937
    pro-startups

    Hey Guys, Any update on this issue?

    March 31, 2017 at 10:23 pm #770181
    Nikko

    Hi,

    Sorry for the late response :( and also couldn’t reproduce same issue. Can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    And give us ftp access as well so we can check the files and error logs.

    Best regards,
    Nikko

    April 1, 2017 at 1:27 am #770215
    pro-startups

    Hey, no worries, thanks for the update. Log in details below.

    April 1, 2017 at 6:41 am #770233
    John Torvik

    Hi,

    Ive checked your dashboard and I cant see the warnings, may you tell me how to reproduce it?

    Best regards,
    John Torvik

    April 1, 2017 at 4:15 pm #770348
    pro-startups

    They only seem to show up on random occasions. I deleted some of the plugins yesterday and I don’t see any at the moment. Maybe it was one of the plugins that was causing the problem.

    I still seem to have the issue with the facebook like box not working since the update

    April 3, 2017 at 8:49 am #770949
    pro-startups

    Okay, so I done a bit of digging around – The facebook issue was being caused by privacy settings on my facebook account. All the warnings must have been caused by a plugin because I don’t seem to get them anymore after deleting a few of them.

    April 4, 2017 at 2:40 pm #771796
    Victoria

    Hi pro-startups,

    Thank you for sharing and glad you got it working for you :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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