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Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 20, 2022 at 10:39 pm #1362310
    Asterios

    Dear team,

    I just received a reply from Yoast support and I am now asking for your help to fix the issue.

    As you can see in the video (check private), the readability analysis fails.
    According to Yoast it is related to Enfold (see screenshots).

    Can you please have a look at that and let me know what I can do?

    Thank you
    Asterios

    August 23, 2022 at 1:49 am #1362442
    Ismael

    Hey Asterios,

    Thank you for the inquiry.

    Which criteria is failing in the analysis tool? We watched the short clip but we don’t understand the active language. Please provide the login details in the private field so that we can inspect the site further.

    Best regards,
    Ismael

    August 23, 2022 at 10:36 am #1362465
    Asterios

    Hi Ismael,

    I thought it was clear in the video and in my description. Sorry for that.

    The readability analysis fails when I reload or update the page and it shows me that I don´t have enough content.
    Though there was more than enough content.

    Best
    Asterios

    August 24, 2022 at 5:37 am #1362588
    Ismael

    Hi,

    Thank you for the update.

    Is it working correctly when the Advanced Editor Tools plugin is disabled? We may need to access the file server and edit a few files in order to debug the issue properly. Please provide an S/FTP login account in the private field and extend the expiry of the login token.

    Best regards,
    Ismael

    August 24, 2022 at 6:47 pm #1362667
    Asterios

    Hi Ismael,

    thank you for the reply.

    No, it doesn´t work either when the plugin is deactivated.

    I have sent you the FTP details in the private field.

    Thank you
    Asterios

    August 25, 2022 at 8:55 am #1362727
    Ismael

    Hi,

    Thank you for the info.

    We tried editing the theme files but it is not updating correctly. We already disabled the WP-Optimize – Clean, Compress, Cache plugin and purge the Raidboxes cache, but the changes in the files are not applying. Is there a server cache that we don’t know of?

    Best regards,
    Ismael

    August 25, 2022 at 6:03 pm #1362822
    Asterios

    Hi Ismael,

    Sorry for that, it must have been Cloudflare.
    I just deactivated Cloudflare and checked some events and some pages.
    Unfortunately, the error remains.

    I will leave Cloudflare deactivated for the moment and hope it will help.

    Best
    Asterios

    August 26, 2022 at 6:06 am #1362853
    Ismael

    Hi,

    Thank you for the update.

    We modified the avia-analytics.js and wpseo-mod.js file a bit to fix the issue. Please note that the analytics script in the theme has a bit of delay by default to avoid overlapping requests, about 5 seconds. The analysis tool may not immediately respond to the changes in the editor.

    Best regards,
    Ismael

    August 26, 2022 at 11:09 am #1362869
    Asterios

    Hello Ismael,

    thank you, the pages seem to work now!
    There is indeed a small delay but it is ok.

    Unfortunately, the analysis of events (The Events Calendar) is not working yet.
    Do you think there is a way to fix this too?

    Best
    Asterios

    August 27, 2022 at 3:49 pm #1362940
    Asterios

    UPDATE

    Dear Ismael,

    it works now.
    I don´t know if you have done something while I was writing this message.

    In any case let´s close this ticket.

    All fine and many many thanks for your help!
    Asterios

    August 30, 2022 at 4:28 am #1363137
    Ismael

    Hi,

    Glad to know that this is working correctly now. You might had viewed a cached version of the events editor pages with the old analysis scripts. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 11 posts - 1 through 11 (of 11 total)
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