Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 16, 2018 at 9:15 pm #1022388
    Matt

    When I use Enfold as my theme Woocommerce Order Buidler displays product info below the images (completely broken styling). If I deactivate this plugin my product info goes back to the normal Woocommerce styling.

    Now when I activate ANY other theme (tested 8 others, 6 free and 2 premium) I do not have this issue. Link to my sample product page is in the private content.

    Any ideas how I can fix this? I want to use Enfold but cannot if it keeps conflicting with this plugin.

    October 17, 2018 at 5:28 pm #1022928
    Nikko

    Hey web6s,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.