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  • March 28, 2019 at 9:59 pm #1084302
    JJNcory123

    Good Evening,

    We are having an issue with our website. We contacted WooCommerce support believing it was an issue with one of their plugins, but it looks to be an incompatibility with our theme. Can you please help us? When customers attempt to make a purchase on the website, the order completes but there is no “Success” notification and they end up placing the order multiple times needing to cancel. Error HTTP/2.0 500 displays when attempting to checkout on Safari.

    Any assistance would be greatly appreciated.

    Thanks,

    Cory

    April 2, 2019 at 2:55 pm #1086088
    Günter

    Hey JJNcory123,

    What version of Enfold are you using?

    The error message below (see private content) refers to a function that is not used in Enfold.

    Try to deactivate all plugins, check the function and then reactivate one after the other and check. Most likely to be a plugin conflict.

    Best regards,
    Günter

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