Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 9, 2024 at 5:09 pm #1461706
    daimonart

    Good morning, I am using the “Product Add-ons & Extra Options” plugin on this site https://sito-internet-torino.com/terasol/ and with the update to Enfold 6, the site goes into a loop, and the site and theme cannot coexist. Can you help me resolve this issue, please? Thank you.

    July 10, 2024 at 6:51 am #1461740
    Ismael

    Hey daimonart,

    Thank you for the inquiry.

    The site seems to be loading properly when we checked. What do you mean by “the site and theme cannot coexist”? Please elaborate or provide a screenshot of the issue using platforms like Savvyify, Imgur or Dropbox.

    Best regards,
    Ismael

    July 10, 2024 at 1:40 pm #1461773
    daimonart
    This reply has been marked as private.
    July 11, 2024 at 6:05 am #1461811
    Ismael

    Hi,

    Thank you for the update.

    There are a few script errors in the console that are likely causing the site to not load correctly. Please temporarily disable the Enfold > Performance > File Compression settings and purge the cache before checking the page again. Let us know if this changes anything.

    avia-head-scripts-1dcaec7ca9fdf7e163df8d3c9af0e2b5---668d4efd485b9.js:1 Uncaught TypeError: Cannot set properties of undefined (setting 'applyFilters')
    at aviaJSHelpers.wpHooks (avia-head-scripts-1dcaec7ca9fdf7e163df8d3c9af0e2b5---668d4efd485b9.js:1:476)
    at new aviaJSHelpers (avia-head-scripts-1dcaec7ca9fdf7e163df8d3c9af0e2b5---668d4efd485b9.js:1:114)
    at avia-head-scripts-1dcaec7ca9fdf7e163df8d3c9af0e2b5---668d4efd485b9.js:1:737
    at avia-head-scripts-1dcaec7ca9fdf7e163df8d3c9af0e2b5---668d4efd485b9.js:2:369

    Best regards,
    Ismael

    July 19, 2024 at 2:03 pm #1462494
    daimonart

    Hi!
    Thanks for your support.
    Now everything works correctly.
    Thank you.
    Best regards

    July 19, 2024 at 4:46 pm #1462504
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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