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  • March 22, 2018 at 4:03 pm #931405
    nickgin

    Hello Sirs,

    As you will see in the following screenshots, the filter price does not work as it should and when I press the “filter” button, sometimes it displays no results.

    I don’t know if the following might be the problem, but note that the prices are entered in backend exclusive of tax and are displayed in shop with tax included.

    See the following screenshots.
    Display price issue in filter: https://prnt.sc/iuttzd
    Filtered price: https://prnt.sc/iutvnh
    No search results: https://prnt.sc/iutw3s
    Backend configuration: https://prnt.sc/iutwe3
    URL: https://zoomit.gr/wordpress_2/product-category/technology/

    I am looking forward for your precious help.

    Best regards,
    Nick

    March 24, 2018 at 3:28 am #932203
    Ismael

    Hey nickgin,

    Thank you for using Enfold.

    The maximum price in the filter is 115 while there are products with a price tag of 146. If I adjust the maximum price manually in the url, it works fine. ( see private field )

    Best regards,
    Ismael

    March 26, 2018 at 2:18 am #932751
    nickgin

    Hi Ismael,

    Thank you for your response.

    So, what I have to do for that? Why the price filter didn’t detect the maximum price automatically and you have to adjust that manually?

    I am waiting your news.

    Thank you in advance for your important help!

    Best Regards,
    Nick

    March 27, 2018 at 2:56 am #933285
    Ismael

    Hi,

    Please provide the login details in the private field so that we can check the issue. I’m not really sure why it’s not working as expected.

    Best regards,
    Ismael

    March 27, 2018 at 3:41 am #933306
    nickgin

    Hi Ismael,

    Thank you very much for your support.

    Best regards,
    Nick

    March 28, 2018 at 12:06 pm #934181
    Ismael

    Hi,

    Thank you for the info.

    I can’t edit the functions.php file. Please add this filter.

    add_filter('woocommerce_price_filter_widget_max_amount', 'woocommerce_price_filter_widget_max_amount_mod');
function woocommerce_price_filter_widget_max_amount_mod() {
	return 200;
}

    Adjust the value as needed.

    Best regards,
    Ismael

    March 28, 2018 at 3:04 pm #934337
    nickgin

    Hi Ismael,

    Thank you so much for your excellent support!
    I am so grateful!

    I applied the filter in functions.php file, but the issue was not solved.
    As you can see in the url below, no products are displayed between 130 and 200, since the product prices are 142.60.

    https://zoomit.gr/wordpress_2/product-category/technology/?min_price=130&max_price=200

    But I found, what is causing the issue: https://prnt.sc/iximvg

    The system considers that at the sale price is included tax and then deducts the tax, so Sale price – tax (115 – 24%) = 92.74

    So with: https://zoomit.gr/wordpress_2/product-category/technology/?min_price=92&max_price=300 it shows results
    and with: https://zoomit.gr/wordpress_2/product-category/technology/?min_price=93&max_price=300 it doesn’t show results.

    So, can be done the system to consider at the sale price to be excluded tax (price without tax)?

    Thank you in advance.

    I am waiiting your news.

    Best regards,
    Nick

    • This reply was modified 6 years, 9 months ago by nickgin.
    March 29, 2018 at 2:01 pm #934808
    Ismael

    Hi,

    Thank you for update. Glad that you figured out the problem. Sounds like the issue is directly related to the plugin because the theme doesn’t manipulate the product prices.

    Please go to the WooCommerce > Settings > Tax panel and then set the “Display Prices in the Shop:” to “Excluding Tax”. If possible, please contact the plugin author for additional help.

    Best regards,
    Ismael

    March 31, 2018 at 1:26 am #935488
    nickgin

    Hi Ismael,

    Thank you for your quick answer and your excellent support.

    I just figured out my issue.

    You can close the ticket.

    Best regards,
    Nick

    March 31, 2018 at 4:10 am #935506
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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