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  • #1484735
    John Yates
    Guest

    Hi Folks

    Not looking for support or even a response on this – just logging something for your interest in case it has not come to light from any other source.

    We have a licence for Enfold and sometimes sign-up for the support when critically required but we don’t currently have support cover.

    However, we have discovered an issue which appears in Enfold 6.0.9 and 7.1.

    Issue description.

    On product category pages the links for Sort By: and Display: don’t function – the links are not active as links i.e. the hand doesn’t appear – although the text is suitably highlighted when mouseover.

    Screenshots below:

    1 & 2 – of the code shown when using inspect working and not working versions (sadly can’t remember which is 1st or 2nd – sorry)

    3 – composite of working (version 6.0.8) left and non-working (version 7.1).

    Hope that this provides something of value to you.

    If not thanks anyway for taking the time to read it. As we don’t have support no response is expected or needed. We’ll keep trying new Enfold versions until it is fixed or we are forced into getting a 6month slot of support for this (or some other) reason.

    Regards

    John

    #1484806

    Hey John Yates,

    Thanks for reaching out.

    We were able to check one of the sites, and the “Sort By: and “Display:” links seem to be working as expected. After refreshing the page, Wordfence locked us out, so we couldn’t inspect the site further. Is this issue still occurring in version 7.1.1?

    Best regards,
    Ismael

    #1484830

    Hi Ismael

    I upgraded both live and dev sites to 7.1.1 and both are now working thanks.

    Thanks for responding especially given my lack of a current support subscription.

    Regards

    John

    #1484833

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Issue with Sort By & Display options on Woocommerce category page’ is closed to new replies.