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Hi there,
I am having an issues with getting quantities working with the WooCommerce Product Bundles plugin. As a user increases or decreases the quantity the total is meant to also increase/decrease, however this function does not work using Enfold (it does work with Storefront). I have tried this locally with the only plugins being WooCommerce, WooCommerce Product Bundles and WP Fastest Cache (to make sure it is not the cache) with the same results.
Hey andywozhere,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoThanks. I have done that now for the staging area. I have disabled most of the plugins and made the parent Enfold theme the active theme. Feel free to make modifications as require as this is not the live site.
Hi andywozhere,
Thanks for giving us admin access.
I have checked it and compared with the default theme.
Can you give us FTP access to the staging site? so we can try to tweak some files.Best regards,
NikkoHi andywozhere,
Thanks for providing the FTP access.
It seems it works properly on Enfold however Javascript file merging and compression must be disabled in Enfold > Performance.Best regards,
Nikko
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