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  • #1488868
    viannay
    Guest

    Hello,

    I am currently experiencing several issues with my WordPress site using the Enfold theme with the Avia builder:

    Some modules do not display correctly, or they completely disappear.

    I noticed that some modules seem broken or compromised.

    I can no longer remove, move, or edit certain modules in Avia.

    I have already tried basic troubleshooting steps (clearing cache, deactivating plugins, increasing PHP limits, etc.), but the issue still persists.

    Here is my license number for verification: b19dc117-0f06-4276-92fe-08fbb91f1511

    Could you please help me identify the cause of this problem and provide a solution?
    If needed, I can provide admin or FTP access privately.

    Thank you in advance for your support.

    Best regards,

    #1488873

    Hey viannay,

    Thanks for the login details. Could you upgrade the account to have administrator rights please?

    Best regards,
    Rikard

    #1488875

    Hi Rikard,

    I’ve just upgraded your account with administrator rights.

    Do you think you’ve got a handle on the bug I was experiencing?

    Thanks a lot!
    Joachim

Viewing 3 posts - 1 through 3 (of 3 total)
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