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  • July 16, 2025 at 11:40 am #1486866
    Marcus Nicholls
    Guest

    Hi,

    I have a Regular license which is showing on my Downloads as OK (key in private content)
    My support license has been renewed and showing it has 6 months left.

    However, I currently have a support query and when I click into the ticket, I get a prompt that my License has expired? But the License is for life.

    Therefore I can not reply on my support ticket which is important.

    What do I need to do?

    Thanks

    July 16, 2025 at 8:48 pm #1486893
    Rikard

    Hey Marcus,

    Please try to input your purchase code again when the forum says that your support license has expired.

    Best regards,
    Rikard

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