Viewing 11 posts - 1 through 11 (of 11 total)
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  • October 7, 2019 at 1:22 pm #1145750
    julienloh

    Hello,

    we are experiencing troubles with hotspots image in tab section on mobile view.
    on our site we need to reload the page to be able to see the hotspot.

    you can see it live on the website
    on home page, you can click on “MON MATERIEL” under the 1st pic, it will not display the hotspot.
    if you reload the page, hotspot will be displayed.

    October 7, 2019 at 11:32 pm #1145959
    julienloh

    Andy idea are welcome

    October 10, 2019 at 4:33 pm #1146890
    julienloh

    No idea ? it’s really enoying!

    October 10, 2019 at 9:06 pm #1146947
    Basilis

    Hi,

    Which mobile browser?
    I checked this with Android and everything is look properly.

    Best regards,
    Basilis

    October 11, 2019 at 11:02 am #1147081
    julienloh

    we checked on Android (chrome) & iphone (safari + chrome).

    i join 2 captures :

    number 1 is when we load site, click on “mon materiel”.

    number 2 is when we refresh page.

    October 11, 2019 at 11:03 am #1147082
    julienloh

    if you look on android simulator thru a laptop ( in chrome ) no issue.
    you really need to be on a mobile device.

    the issue only came on “tab section”.
    if i take of tab, works perfectly.
    but i want it in a tab.

    October 15, 2019 at 12:59 pm #1148052
    julienloh

    no more news ?

    October 15, 2019 at 8:50 pm #1148192
    Basilis

    Hi,

    One moment.
    If you use hotspots outside tabs there is no issue?

    Best regards,
    Basilis

    October 16, 2019 at 9:37 am #1148353
    julienloh

    yes, that’s what i said in my 1st post, and last post.

    October 17, 2019 at 9:43 pm #1149043
    julienloh

    any idea ?

    October 22, 2019 at 12:08 pm #1150139
    Victoria

    Hi julienloh,

    Best regards,
    Victoria

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