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Posts
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There is an issue with Events Calendar Pro
An editor cannot see any category archives on the front end when logged in, they just get a 404
In fact any user lower than admin cant see them
It’s fine if not logged inHave tested with default WordPress theme and works fine, so something between Enfold and the Pro version has an issue
Thanks
Hey andytela,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue and a direct link to the events pagae? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelSo this is the link
https://saffronwalden.gov.uk/category/news/
As mentioned it’s fine for everybody who’s not logged in and also admin users who are logged inBut anyone logged in with less than an admin account sees this
https://img.savvyify.com/images/2025/02/18/Screenshot-2025-02-18-at-09.19.54.pngThanks
Hi,
Thank you for the screenshots.
We may need to login to the site in order to check the issue further. Please provide an admin and a non-admin account in the private field.
Best regards,
IsmaelHi,
Sorry for the late response. Where did you place the login details? Please include the info in the private field.
Best regards,
IsmaelHi,
We get a 403 forbidden error when we try to access the wp-login or wp-admin page. Did you change the login URL?
Best regards,
IsmaelSorry, forgot about that there’s a country block on the login page, which country are you accessing from and I’ll allow it?
Hi,
We’re from all over the world — Austria, Philippines, Turkey, United States and Sweden. Let us know once it’s ready.
Best regards,
IsmaelHi,
Thank you for the update.
The issue doesn’t occur when the Tela – Burials plugin is disabled. We have kept the plugin disabled for you to check.
Best regards,
IsmaelSorry for the slow response I have been away
I’ve tried the same
Put still doesn’t resolve
I’ve emptied caches and reset permalinks
I’ve setup a staging site, details in the private field so you can leave anything disabled for me to seeHi,
It may take some time for the changes to propagate — try disabling the plugin, then wait a few minutes before checking the page as a non-admin user.
We also kept the Admin Menu Editor Pro and User Switching plugins disabled.
Best regards,
Ismael
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