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  • February 12, 2025 at 12:16 pm #1476949
    andytela

    There is an issue with Events Calendar Pro
    An editor cannot see any category archives on the front end when logged in, they just get a 404
    In fact any user lower than admin cant see them
    It’s fine if not logged in

    Have tested with default WordPress theme and works fine, so something between Enfold and the Pro version has an issue

    Thanks

    February 13, 2025 at 4:55 am #1477010
    Ismael

    Hey andytela,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue and a direct link to the events pagae? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    February 18, 2025 at 10:23 am #1477314
    andytela

    So this is the link
    https://saffronwalden.gov.uk/category/news/
    As mentioned it’s fine for everybody who’s not logged in and also admin users who are logged in

    But anyone logged in with less than an admin account sees this
    https://img.savvyify.com/images/2025/02/18/Screenshot-2025-02-18-at-09.19.54.png

    Thanks

    February 19, 2025 at 4:42 am #1477363
    Ismael

    Hi,

    Thank you for the screenshots.

    We may need to login to the site in order to check the issue further. Please provide an admin and a non-admin account in the private field.

    Best regards,
    Ismael

    March 11, 2025 at 10:00 am #1479066
    andytela

    Details provided

    Cheers

    March 18, 2025 at 2:44 am #1479591
    Ismael

    Hi,

    Sorry for the late response. Where did you place the login details? Please include the info in the private field.

    Best regards,
    Ismael

    March 18, 2025 at 11:27 am #1479613
    andytela

    It was in the private field
    I’ve added them again

    Thanks

    March 19, 2025 at 2:57 am #1479682
    Ismael

    Hi,

    We get a 403 forbidden error when we try to access the wp-login or wp-admin page. Did you change the login URL?

    Best regards,
    Ismael

    March 31, 2025 at 2:30 pm #1480529
    andytela

    Sorry, forgot about that there’s a country block on the login page, which country are you accessing from and I’ll allow it?

    April 1, 2025 at 5:42 am #1480557
    Ismael

    Hi,

    We’re from all over the world — Austria, Philippines, Turkey, United States and Sweden. Let us know once it’s ready.

    Best regards,
    Ismael

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