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I have been editing a website all day yesterday, and all was fine. First thing today, I updated Enfold to 7.1.4, and I am having elements disappear when editing a page after “updating” the changes. I only excerpted this on one page, and I stopped editing. I don’t have the time to test all on the staging sites for the different websites built with Enfold right now. Below is the page, as you can see, very simple.
When doing simple text editing in the text box, the portfolio container disappeared below it when saving the page. I tried the same thing on a duplicate page with a new text box, and it happened again. I can no longer edit this site safely and cannot rollback the Enfold version.
No new plugins or code implemented that might cause a conflict.
I have many websites that we manage built with Enfold. Can you please advise on this issue? It needs to be resolved.
Thank you.
— Michael
Hey blaircomm1,
You likely have open html markup in your content just before where elements are disappearing, please check for anything like that. If you need further help, then please include admin WordPress login details in private and let us know how to reproduce the results that you are seeing on your end.
Best regards,
RikardWell, that worked perfectly. Thanks!
But this is new in Enfold. It looks like the HTML in the text box broke the layout. Is there any way to avoid that in the future? And what exactly is the technical issue, so I can develop workarounds? Can the preceding code be cancelled out at the end in the HTML snippet so it won’t affect the later elements below it in the layout?
Thanks so much for your help.
— Michael
Hi,
The technical issue is that open html markup breaks the layout builder. There’s not much we can do about that unfortunately.
Best regards,
RikardOK. Got it. One last question:
Is this new with 7.1.4, or does it apply to earlier versions as well? I have not had this issue before, and I have many sites that have not upgraded yet. This will have to be looked at in each site, per page, where there might be code.
Hi,
Thank you for the update.
This has been the case for some time, even in older versions. You’ll need to be careful with invalid html, as it can break the layout builder. Let us know if you have more questions.
Best regards,
IsmaelHi Ismael!
Me too; I have the same problem and now I used an older Backup to restore. But how can I find “open html markup” that is breaking up my layout?
Thanks for Your feedback!Michael F
Hi werbeagenturlauf,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
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