Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 14, 2015 at 2:18 pm #535867
    PascalStifani

    Please I have a form done with enfold contact form, when user send a form on the website, it receive automatic notification, but I don’t receive the user data on the email I inserted.when I use contact form 7 I receive user data but it doesn’t work with enfold form. Please solve the bug.
    Regards,
    Pascal

    November 14, 2015 at 4:38 pm #535890
    Elliott

    Hi PascalStifani!

    Please do these steps first, http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/, and let us know of the results.

    Best regards,
    Elliott

    November 14, 2015 at 9:02 pm #535949
    PascalStifani

    Hi,
    I have already follow this link you sent me. But my issue is not fixed.
    Regards,
    Pascal

    November 15, 2015 at 7:02 pm #536160
    Elliott

    Hey!

    Send us a link to your page where your using the form please.

    Did you install the WP SMTP plugin in step #5? Do the test emails send successfully with that plugin?

    Best regards,
    Elliott

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