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  • August 26, 2015 at 6:15 pm #493753
    seanbain

    Hi there,

    Having issues with products and shopping cart on this site http://www.thegreenballcompany.ie

    When I add new product to cart & then remove it, go back & select another product and add, the old item re-appears in the cart & only when I click “Update Cart” does the new product appear.

    I’ve made a video explainer; http://screencast.com/t/NOwv8w4G

    ^ Not shown in the video (but which I talk about) is another issue I noticed, though it didn’t happen while making the video. This is – when I remove an item from cart and return to Shop page, then add a new product, the little cart pop up window shows the old product + new product.

    Generally pretty confusing for a user… and would likely result in a few cart abandonment’s. Can somebody take a look & help me out?

    Thanks!
    Stephen

    • This topic was modified 9 years, 3 months ago by seanbain. Reason: Added website link!
    August 27, 2015 at 10:44 am #494003
    seanbain

    Hi just wanted to come back this – can anybody shed any light on the issue?

    Thanks,
    Stephen

    August 28, 2015 at 4:14 am #494598
    Ismael

    Hey!

    Thank you for using Enfold.

    This is probably a plugin conflict in your installation because we can’t reproduce it on ours. Please try to deactivate all plugins then test it again. If the issue persists, keep the plugins deactivated then update the theme to the latest version, 3.3.2.

    Best regards,
    Ismael

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