Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 9, 2016 at 4:45 pm #684255
    mdmllc

    Hi guys, we’re having issues with a website that does not show Advanced Editor OR the kitchen sink for the text editor on posts. This happened very recently. Have disabled plugins, updated theme, and still had issues occur.

    When we click “Advanced Editor” we simply get a # appear at the end of the URL with no changes to page.

    September 9, 2016 at 9:53 pm #684357
    Basilis

    Hey mdmllc!

    That can be an issue with the server and your hosting php memory limit.
    Can you please ask your hosting company to increase it to 256M and let us know if that will work?

    Thanks a lot

    Cheers!
    Basilis

    September 9, 2016 at 10:23 pm #684364
    mdmllc

    Nope, does not look to be the issue. Still having problems. We have different websites that are running fine.

    • This reply was modified 8 years, 3 months ago by mdmllc.
    September 11, 2016 at 8:20 am #684687
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    September 12, 2016 at 3:38 pm #685200
    mdmllc

    Sure thing, thank you for your assistance.

    September 12, 2016 at 3:46 pm #685203
    Yigit

    Hey!

    Enfold 3.8 is now available on ThemeForest. Can you please update Enfold firstly and check if issue remains? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    September 12, 2016 at 4:28 pm #685250
    mdmllc

    Thank you! 3.7 was only showing for us, and this fixed the issue.

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Issue with Advanced Layout Editor Not Appearing’ is closed to new replies.