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I am using a plugin on a website built on Enfold to manage real estate listings. The plugin is Real Estate Pro.
We are having issues uploading images to listings. When we click on “Add Image” we get a JavaScript void message in our browser and nothing happens.
The developer of the plugin has looked into this and determined it is related to what is described in this Enflod support post:
https://kriesi.at/support/topic/wp_enqueue_media-not-working-on-frontend-after-latest-update/
Help resolving this issue would be greatly appreciated.
Hey NicomIT,
The thread you linked to is 7 years old, if there was a general problem with uploading images to the theme then it would have been fixed a long time ago. Are you sure that it’s not a conflict with another plugin or custom code? What is the actual error saying? How exactly did the developer that you have been in touch with come to the conclusion that the problem lies with Enfold, and which code is responsible for the problem in the theme? Please note that our support for problems with third party plugins is limited.
Best regards,
Rikard
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